Finance - Billing Staff

Pt Mindo Small Business Solutions; Kota Yogyakarta; On-site; IDR 8.000.000 - 12.000.000; Full time

Job summary

A financial services company in Indonesia is seeking a professional to manage financial adjustment requests, ensure accurate billing processing, and support billing-related inquiries. Ideal candidates should have a minimum diploma in a related field and 2 years of experience in finance operations. Strong communication skills in English are required along with proficiency in Microsoft Excel and Google Apps. This role offers an opportunity to work in a fast-paced environment with a flexible schedule.

Qualifications

• Minimum 2 years of working experience in billing, finance operations, accounting, or a related field.
• Must be able to use Microsoft Excel and Google Apps for Work.
• Willing to learn to use new software or tools.

Responsibilities

• Handle financial adjustment requests including refunds, charges, invoices, and payments.
• Manage cases through various payment method platforms.
• Prepare and maintain tracking reports for financial adjustments.

Skills

Strong verbal and written communication skills in English

Detail-oriented

Excellent organizational skills

Problem-solving skills

Teamwork and collaboration skills

Flexibility to adapt

Education

Minimum Diploma in Economics, Accounting, Finance, or related field

Tools

Microsoft Excel

Google Apps for Work

Job description

Job Responsibilities:

Handle financial adjustment requests, including refunds, charges, invoices, credits, and payments. Communicate with internal teams, partners, and external stakeholders professionally via email, chat, and other communication platforms. Manage cases through various payment method platforms. Ensure accurate and timely processing of billing adjustments and financial correspondence. Prepare and maintain tracking reports for financial adjustments and related activities. Support billing-related inquiries and provide clear resolutions in line with company policies. Collaborate with other departments to ensure smooth financial operations.

Job Requirements:

Minimum Diploma in Economics, Accounting, Finance, or related field. Minimum 2 years of working experience in billing, finance operations, accounting, or a related field. Strong verbal and written communication skills in English. Detail-oriented with excellent organizational and problem-solving skills. Must be able to use Microsoft Excel and Google Apps for Work especially Google Docs and Google Sheets. Willing to learn to use new software or tools (example: CRM). Ability to manage multiple tasks and meet deadlines in a fast-paced environment. Strong teamwork and collaboration skills with a professional attitude. Flexibility to adapt to changing processes, tools, and business needs. Must be willing to work on weekend shift (5 days of work, with 2 days off) and holidays when needed.