Field Service Engineer – Medical Devices

Abbott; Indonesia; On-site; IDR 10.000.000 - 15.000.000; Full time

Job summary

A global healthcare leader in Indonesia is seeking a dedicated Technical Service Specialist to provide on-site technical support and maintenance for their products. The role involves diagnosing technical issues and ensuring customer satisfaction through effective communication and training. Candidates should have an associate degree in Electromedical Engineering, with a strong technical aptitude and prior field support experience. The position requires excellent customer service skills and a willingness to travel frequently.

Qualifications

• Associate degree with valid Registration Certificate required.
• Previous experience in technical service or field support role.
• Familiarity with medical devices or healthcare technology is preferred.

Responsibilities

• Perform installation, maintenance, and repair of technical equipment.
• Diagnose and resolve technical issues efficiently.
• Provide training and technical guidance to customers.

Skills

Technical aptitude

Customer service abilities

Hands-on troubleshooting skills

Education

Associate degree in Electromedical Engineering

Job description

A global healthcare leader in Indonesia is seeking a dedicated Technical Service Specialist to provide on-site technical support and maintenance for their products. The role involves diagnosing technical issues and ensuring customer satisfaction through effective communication and training. Candidates should have an associate degree in Electromedical Engineering, with a strong technical aptitude and prior field support experience. The position requires excellent customer service skills and a willingness to travel frequently.