Export / Shipping Supervisor

PT Integral Mulia Cipta; Tangerang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A rapidly growing company in Tangerang is seeking an experienced Export-Import Manager to oversee end-to-end operations. Responsibilities include validating documents, coordinating with logistic partners, and ensuring compliance with regulations. The ideal candidate holds a Bachelor’s Degree in a relevant field, has 3-5 years of experience in export operations, and possesses strong communication skills. Join a dynamic team in a company that exports organic ingredients to over 50 countries.

Qualifications

• 3-5 years of experience in export operations, custom clearance, or shipping.
• Strong understanding of Indonesian export and import procedures.
• Knowledge of Custom regulations, HS Code classification, and CEISA systems.

Responsibilities

• Oversee and manage end-to-end export and import operations.
• Review and validate all export and import documents for accuracy.
• Coordinate with logistic partners to resolve operational issues.

Skills

Export operations management

Compliance and regulatory knowledge

Freight forwarding coordination

Excellent communication skills

Attention to detail

Education

Bachelor’s Degree in Logistic, Supply Chain, or related field

Job description

Oversee and manage end-to-end export and import operations to ensure smooth, timely, and compliant processes.

Review and validate all export and import documents prepared by staff, ensuring accuracy and adherence to customs and regulatory requirements.

Check and verify regulatory requirements for each raw material, including import permits, HS codes, chemical regulations, and any product-specific compliance.

Manage and evaluate freight forwarders, shipping lines, and customs brokers to ensure service quality, cost efficiency, and performance.

Coordinate with logistic partners, port/airport authorities, and government agencies to resolve operational issues and expedite shipments.

Monitor shipment schedules, lead times, and risks such as demurrage, detention, or delays, and take corrective actions when needed.

Supervise, guide, and train export–import staff, ensuring tasks are executed in accordance with SOP and company standards.

Communicate and collaborate with internal departments (Warehouse, Planning, Purchasing, Finance, Sales) for shipment planning and documentation readiness.

Analyze operational performance and prepare periodic reports on export/import activities, compliance, and cost control.

Ensure all export and import processes comply with customs regulations, chemical regulations, trade laws, and internal company policies.

Lead problem‑solving for complex or escalated issues during export or import activities.

Drive continuous improvement initiatives to enhance efficiency, accuracy, and compliance across export and import operation.

Requirements

• Bachelor’s Degree in Logistic, Supply Chain, or related field
• 3‑5 years of experience in export operations, custom clearance, freight forwarding, or shipping.
• Strong understanding of Indonesian export and import procedures.
• Proven experience in handling export documentation and coordinating with PPJK/forwarders.
• Knowledge of Custom regulations, HS Code classification, and CEISA or related custom systems.
• Ability to review and ensure compliance of raw material regulations required for export.
• Experience in arranging stuffing schedule, vessel booking, and coordination with shipping lines.
• Excellent communication skills in English.
• High attention to detail and document accuracy.
• Maintain accurate export records and prepare periodic reports.
• Check regulatory requirement for each product/raw material to ensure export and import compliance.

We are a rapidly growing company producing and processing organic ingredients to the food and beverage industries in International market.

We are exporting to more than 50 countries and continue to expand.

Please join our young and dynamic team and industry and learn more on the exciting and full of opportunity world.