Expat Experience (Global Mobility)

Michael Page; Bekasi; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A multinational retail company in Indonesia is seeking a Global Mobility Specialist to manage immigration processes and support expatriates. The ideal candidate will have a Bachelor's degree and 5-7 years of experience in global mobility. Strong knowledge of Indonesian labor law, tax regulations, and excellent communication skills in English and Bahasa Indonesia are essential. This role offers an exciting opportunity for growth in the field of human resources.

Qualifications

• 5-7 years of experience in expatriate formalities and global mobility.
• Hands-on experience in administering expatriate payroll and personal income tax.
• Experience in a multinational company or consulting firm is a strong advantage.

Responsibilities

• Manage end-to-end immigration processes.
• Ensure timely compliance with immigration and manpower regulations.
• Provide guidance to expatriates throughout the assignment lifecycle.

Skills

Understanding of Indonesian labor law

Expatriate payroll administration

Strong communication skills

Detail-oriented

Fluency in English

Fluency in Bahasa Indonesia

Education

Bachelor's degree in Human Resources, Law, Business Administration, or related field

Job description

• Fast-growing retail business with positive growth trends in Indonesia.
• Opportunities in setting up foundations from scratch in the company.

About Our Client

The employer is a fast-growing multinational retailer with projected growth in Indonesia.

Job Description

As a Global Mobility Specialist, your main responsibilities will include:

• Manage end-to-end immigration processes: KITAS, IMTA, RPTKA, e-Visa applications, and renewals in coordination with vendors and government bodies.
• Ensure timely compliance with Indonesian immigration and manpower regulations.
• Act as the primary liaison with expats regarding legal documentation and mobility logistics.
• Administer monthly payroll for expatriates, including tax equalization, shadow payroll, and gross-up calculations.
• Coordinate with Finance/Tax/Vendor teams to ensure accurate and compliant reporting of income tax (PPh 21/26).
• Stay abreast of international assignment tax structures, treaty implications, and local compliance obligations.
• Develop and implement SOPs, templates, and policies related to expatriate management.
• Maintain accurate and secure expat records and documentation.
• Prepare regular compliance reports and risk assessments relating to global mobility and employment law.
• Work cross-functionally with HR, Legal, Finance, and third-party vendors (immigration agents, tax advisors, relocation providers).
• Provide guidance and support to expatriates throughout the entire assignment lifecycle (onboarding to repatriation).
• Ensure a positive expatriate experience while balancing legal compliance and company policy.

The Successful Applicant

A successful Global Mobility Specialist should have:

• Bachelor's degree in Human Resources, Law, Business Administration, or related field.
• 5-7 years of experience in expatriate formalities and global mobility.
• Strong understanding of Indonesian labor law, tax regulations, and immigration processes.
• Hands-on experience in administering expatriate payroll and personal income tax.
• Detail-oriented with the ability to design systems, policies, and reporting structures.
• Excellent communication and interpersonal skills; professional fluency in English and Bahasa Indonesia.
• Experience in a multinational company or consulting firm is a strong advantage.

What's on Offer

This role offers an exciting opportunity for individuals passionate about human resources and global mobility. If you meet the qualifications, we encourage you to apply and take the next step in your career.