Executive, Retail Training

PUMA Group; Daerah Khusus Ibukota Jakarta; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A leading global sports brand in Jakarta seeks an Executive, Retail Trainer to enhance team performance and elevate the retail experience. The ideal candidate will possess 3–6 years of experience in retail training, strong facilitation skills, and be proficient in Bahasa Indonesia and English. This role involves delivering trainings, managing onboarding, and adapting materials to local contexts. Join a dynamic team dedicated to growth and learning.

Qualifications

• 3–6 years of experience in retail training, sales capability, or learning & development preferred.
• Proficient in Bahasa Indonesia and English (spoken & written).

Responsibilities

• Deliver in-store, classroom, and virtual training sessions.
• Implement regional and local training initiatives.
• Manage the national new hire onboarding journey.
• Administer and track e-learning modules.
• Adapt regional training materials to Bahasa Indonesia.
• Partner closely with Retail Operations and Marketing.
• Monitor and report training performance.
• Represent Retail Training during national events.

Skills

Strong facilitation skills

Presentation skills

Proactive mindset

Organizational skills

Education

Bachelor’s degree in Business, Marketing, Communications, or related field

Tools

Microsoft Office

e-learning platforms or LMS systems

Job description

SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine. Applying for a job at PUMA is easy and all genders are welcome. Simply click APPLY ONLINE and follow the steps to upload your application.

Your Mission

We are seeking a Executive, Retail Trainer who brings high energy, a proactive mindset, and strong organizational skills to drive team performance and deliver an exceptional retail experience. The ideal candidate will have a passion for sports, sneakers, and people development, using that enthusiasm to inspire and empower store teams to reach their full potential. This role requires someone who thrives in dynamic environments, can effectively communicate and coach diverse teams, and is dedicated to fostering a culture of growth, learning, and excellence across our retail network.

Key Responsibilities

Task 1: Training Execution

• Deliver in-store, classroom, and virtual training sessions focusing on sales effectiveness, service excellence, and product knowledge.

Task 2: Program Deployment

• Implement regional and local training initiatives aligned with business and brand objectives, ensuring smooth execution and consistency across all channels.

Task 3: Onboarding

• Manage the national new hire onboarding journey, ensuring new employees are equipped with strong brand and product foundations.

Task 4: E‑Learning Management

• Administer and track e‑learning modules, ensuring completion, data accuracy, and timely reporting through the regional learning platform.

Task 5: Content Localization

• Adapt regional training materials to Bahasa Indonesia and tailor to local retail and cultural context.

Task 6: Collaboration

• Partner closely with Retail Operations, Marketing, and Merchandising to align training content with store priorities and commercial goals.

Task 7: Performance Tracking

• Monitor and report training performance using tools such as dashboards or feedback platforms to assess impact and improvement areas.

Task 8: Event Support

• Represent Retail Training during national activations and internal brand events as a key facilitator or product trainer.

Your Talent

Education: Bachelor’s degree in Business, Marketing, Communications, or related field.

Experience: 3–6 years of experience in retail training, sales capability, or learning & development (sportswear, fashion, or FMCG preferred).

Language: Proficient in Bahasa Indonesia and English (spoken & written).

Functional Skill: Strong facilitation and presentation skills; able to engage and inspire diverse audiences.

IT Skills: Microsoft Office and experience managing e-learning platforms or LMS systems is an advantage.

PUMA supports over 19,000 employees across 120+ countries. The PUMA Group owns the brand PUMA, Cobra Golf and stichd, and is headquartered in Herzogenaurach, Germany.

PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.