EV Insurance & Warranty Lead

Electrum; Jakarta Selatan; On-site; IDR 150.000.000 - 200.000.000; Full time

Job summary

A leading technology firm in Jakarta Selatan is seeking an experienced Insurance & Warranty Lead to optimize the insurance and warranty ecosystem for vehicles and assets. This role entails overseeing policy design, claims operations, and compliance while collaborating with multiple departments. The ideal candidate will have over 5 years of experience in insurance operations, strong analytical skills, and the ability to build operational processes. Join us to enhance customer protection and drive operational excellence.

Qualifications

• 5+ years of experience in insurance operations, warranty management, claims handling, or risk-related roles—preferably in automotive, motorcycle, EV, or fleet-based industries.
• Strong understanding of insurance products, underwriting basics, claim processes, and partner relations.
• Ability to build SOPs, design processes, and conduct operational audits.

Responsibilities

• Manage the full lifecycle of insurance policies for various assets.
• Coordinate with insurance partners on policy issuance and claims.
• Standardize warranty and insurance workflows for consistency.

Skills

Experience in insurance operations

Analytical skills

Cross-functional communication

Organizational skills

Job description

A leading technology firm in Jakarta Selatan is seeking an experienced Insurance & Warranty Lead to optimize the insurance and warranty ecosystem for vehicles and assets. This role entails overseeing policy design, claims operations, and compliance while collaborating with multiple departments. The ideal candidate will have over 5 years of experience in insurance operations, strong analytical skills, and the ability to build operational processes. Join us to enhance customer protection and drive operational excellence.