Dispatch Specialist

PT BYD AUTO INDONESIA; Subang; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A logistics company in Subang, Indonesia is seeking a Dispatch Specialist to oversee daily dispatch plans and on-site operations while ensuring compliance with safety and environmental standards. The role includes managing relationships with carriers, operating logistics systems, and analyzing shipment data. Candidates should have a degree in Logistics Literature and advanced English proficiency, with knowledge of Chinese as a plus. This position offers a dynamic work environment focused on operational excellence.

Qualifications

• Advanced proficiency in English is required.
• Knowledge of logistics principles is essential.
• Understanding of operational safety standards.

Responsibilities

• Execute and monitor daily dispatch plans.
• Oversee on-site operations and ensure task compliance.
• Respond to and resolve on-site exceptions and emergencies.

Skills

Advanced English proficiency

Proficiency in Chinese

Logistics knowledge

Education

Logistics Literature

Job description

Dispatch Specialist Responsibilities

• Execute and monitor daily dispatch plans, oversee on-site operations and ensure tasks are completed on time and in compliance with regulations.
• Maintain order, safety, and environmental standards at dispatch sites. Supervise, manage, and train carriers on operational procedures.
• Respond to and resolve on-site exceptions, complaints, and emergencies during shipments, ensuring timely follow-up and resolution.
• Liaise with carriers daily, evaluate their performance, and ensure stable, sufficient, and efficient transportation resources.
• Operate logistics management systems, issue accurate shipment instructions, and ensure system data aligns with actual shipment status.
• Collect and analyze shipment-related data to develop improvement plans and enhance overall operational performance.

Dispatch Assistant Responsibilities

• Verify, organize, archive, and manage vehicle documents, files, and items to ensure completeness and accurate transmission.
• Assist in receiving, verifying, categorizing orders, and tracking their status to ensure accuracy and support full visibility of the order process.
• Support Dispatch Specialists in data entry, updates, and maintenance of logistics systems to ensure system data accuracy.
• Monitor dispatch plan progress, perform basic data analysis, prepare reports, and coordinate internal communications.
• Conduct on-site inspections to ensure operational standards, collect information, and report anomalies under specialist guidance.
• Learn and master dispatch processes, system operations, and safety protocols to efficiently complete assigned tasks and other supportive work.

Job Requirements

• Major: Logistics Literature
• Language Skills: English – Advanced proficiency.
• Proficiency in Chinese Language – Preferred.