Director of Rooms - Lead Luxury Boutique Guest Experience

InterContinental Hotels Group; Provinsi Bali; On-site; IDR 1.000.166.000 - 1.500.251.000; Full time

Job summary

A leading hotel brand in Bali is seeking a Director of Rooms to lead their Rooms Division including Front Office, Housekeeping, Spa, and Recreation. The role requires a strong leader with 4-5 years of experience in luxury hotels, a passion for guest satisfaction, and the ability to drive operational excellence. The ideal candidate will have a Bachelor's degree in Hospitality or Business Administration and solid financial acumen. The position offers a competitive salary, benefits, and a commitment to diversity and inclusivity.

Benefits

Competitive salary

Impressive room discounts

Comprehensive training programs

Qualifications

• Minimum 4-5 years of leadership experience in Rooms Division within an upscale hotel.
• Strong operational background in Front Office and Housekeeping.
• Proven ability to lead large teams and strong communication skills.

Responsibilities

• Lead all Rooms Division operations ensuring brand standards.
• Provide strategic direction to Front Office, Housekeeping, Spa, and Recreation.
• Develop and execute strategies aligned with brand and hotel goals.

Skills

Leadership

Communication

Guest satisfaction

Operational analysis

Financial acumen

Education

Bachelor's degree in Hospitality or Business Administration

Tools

Opera

PMS

Job description

A leading hotel brand in Bali is seeking a Director of Rooms to lead their Rooms Division including Front Office, Housekeeping, Spa, and Recreation. The role requires a strong leader with 4-5 years of experience in luxury hotels, a passion for guest satisfaction, and the ability to drive operational excellence. The ideal candidate will have a Bachelor's degree in Hospitality or Business Administration and solid financial acumen. The position offers a competitive salary, benefits, and a commitment to diversity and inclusivity.