Digital Sales

PT Luxehouze Group Indonesia; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A luxury retail company in Jakarta Utara is seeking a Sales Consultant to convert leads into sales through effective communication and personalized service. The successful candidate will analyze client needs, maintain relationships, and exceed revenue targets. Required qualifications include 1-3 years in sales, excellent English and Bahasa Indonesia skills, and experience in high-end customer service. Join a dynamic team in the luxury watch industry offering a premium customer experience.

Qualifications

• 1–3 years of experience in sales, preferably in luxury retail or watch industry.
• Proven track record in converting leads into sales.
• Excellent English and Bahasa Indonesia communication skills.

Responsibilities

• Convert inbound leads into closed deals.
• Deliver against revenue targets and metrics.
• Analyze prospects’ needs and provide tailored solutions.
• Deliver premium customer experience through effective communication.
• Build and maintain long-term client relationships.

Skills

Sales experience

Analytical thinking

Communication skills

Customer service

Problem-solving

Proactivity

Trust building

Tools

Digital sales tools

Job description

• Convert inbound leads into closed deals through effective communication, product consultation, and consistent follow-ups.
• Deliver against revenue targets and all key performance metrics.
• Analyze prospects’ needs and provide tailored solutions to maximize conversion opportunities.
• Deliver a premium customer experience by applying hospitality principles both online and during offline engagements.
• Utilize sales data and customer behavior insights to identify bottlenecks in the conversion process and propose analytical, data-driven solutions.
• Build and maintain long-term client relationships through proactive communication, personalized service, and post-sale follow-up.
• Collaborate with the marketing team to ensure a steady flow of high-quality inbound leads and sales materials aligned with Luxehouze’s brand voice.
• Provide performance reports based on key metrics, including conversion rates, sales cycles, and market insights.
• Conduct offline engagements (when required), such as private viewings or meetings, to support client purchase decisions.
• Stay updated on trends and market dynamics in the luxury watch industry to offer relevant and up-to-date consultations.

Requirements:

• 1–3 years of experience in sales or a related role; experience in the luxury watch or luxury retail industry is a strong advantage.
• Proven track record in converting inbound leads into successful sales.
• Strong analytical thinking and problem-solving skills to identify and overcome sales obstacles.
• Background in hospitality or high-end customer service is highly preferred, to ensure premium client experiences both online and offline.
• Familiarity with digital sales tools and platforms (e.g., website chat, email, WhatsApp, social media).
• Excellent communication skills in English, both verbal and written; additional language skills are a plus
• Self-motivated, goal-oriented, and disciplined in follow-up processes.
• Ability to create and deliver engaging product presentations, both virtually and in person.
• Quick learner, adaptable, and capable of thriving in a fast-paced luxury sales environment.
• Energetic, personable, and able to build trust with high-net-worth clients.
• Good notion in verbal and written English and Bahasa Indonesia
• Target oriented, high integrity and trustworthy
• Eager to learn new things, able to work independently or in a team
• Strong research skills to ensure accuracy and relevance
• Self-motivated with a proactive approach to tasks.