Digital Marketing & Customer Support Specialist

MadeIndonesia; Ngaglik; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A digital solutions company in Yogyakarta is seeking a Digital Marketing/Media Buyer to manage and optimize campaigns primarily on Meta platforms. The ideal candidate should have 1-2 years of relevant experience, strong analytical skills, and excellent English communication abilities. Responsibilities include monitoring ad performance, managing content, and providing customer service. Enjoy competitive benefits, including health insurance and professional development opportunities.

Benefits

Competitive salary

Private health insurance

Monthly lunch allowance

Free English classes

Free coffee and snacks

Birthday gift

Team building events

Access to online courses

Qualifications

• 1-2 years of experience as a Digital Marketing/Media Buyer.
• Proven experience managing Meta Ads campaigns.
• Strong analytical skills to interpret campaign data.
• Excellent communication skills in English.

Responsibilities

• Plan and optimize paid advertising campaigns.
• Monitor ad performance and analyze data.
• Manage and schedule digital content across platforms.
• Provide customer service through various communication channels.

Skills

Digital Marketing

Meta Ads Management

Analytical Skills

Organizational Skills

Communication Skills

Job description

Overview

MadeIndonesia is a growing digital solutions company based in Yogyakarta. We work with international clients on diverse projects ranging from web development, digital marketing, to creative content production. Our diverse team blends European management with local talent, fostering collaborative excellence and innovation.

Responsibilities

• Plan, execute, and optimize paid advertising campaigns (primarily Meta Ads).
• Monitor ad performance, analyze data, and provide actionable insights to improve results.
• Manage and schedule digital content across multiple platforms.
• Support clients with accurate and timely data entry tasks.
• Provide customer service through email, chat, or other communication channels.
• Collaborate with internal teams (design, content, development) to ensure smooth project delivery.
• Stay up to date with trends in digital marketing, especially paid media and social media.

Requirements

• 1-2 years of experience as a Digital Marketing/ Media Buyer with proven experience managing Meta Ads (Facebook/Instagram) campaigns.
• Strong analytical skills with the ability to interpret campaign data.
• Good organizational skills and attention to detail.
• Excellent communication English skills (both written and verbal).
• Ability to multitask and manage priorities effectively.
• Familiarity with content management tools and customer service is a plus.
• Willing to work onsite in Sleman, Yogyakarta.

Benefits

• Competitive salary based on skills and experience.
• Private health insurance coverage.
• Monthly lunch allowance.
• Free English classes to enhance your communication skills.
• Access to a cafeteria with free coffee, tea, and healthy snacks provided by a full-time barista.
• Birthday gift from the company to celebrate employees’ special day.
• Team building events and sports activities.
• Online courses and training for continuous skill improvement.

If you are passionate about digital marketing, data-driven results, and enjoy supporting clients, we’d love to meet you!