Client Administrator

AME Mineral Economics Pty Ltd; Jakarta Utara; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A global professional services firm is seeking a Client Administrator in Jakarta, Indonesia. This role involves driving lead-generation initiatives, engaging prospective clients through research, outreach, and managing leads. The ideal candidate will have strong communication skills, proficiency in LinkedIn and CRM platforms, and a proactive approach to identifying opportunities. This position requires organization and a commitment to achieving objectives in the mining and metals research industry.

Qualifications

• Demonstrates confidence and proactive approach.
• Has experience in client outreach and lead generation.
• Motivated to contribute to mining and metals research.

Responsibilities

• Conduct research and outreach to identify prospective clients.
• Initiate contact via email and cold calls.
• Coordinate meetings between prospects and sales personnel.
• Manage and update leads within the CRM system.
• Collaborate with marketing and sales teams for campaign delivery.
• Monitor performance metrics and improve outreach activities.

Skills

Strong communication skills

Proficient in LinkedIn

Organized and detail-oriented

Sales and/or business development interest

Tools

CRM platforms

Job description

About AME Group

AME Group is a global professional services and research firm specialising in energy transition, carbon emissions, and renewables across the energy, materials, and infrastructure sectors.

Our team of engineers, economists, scientists, financial experts, and programmers produces world-class, independent research. We focus on the technical intricacies of on-site engineering and market analysis. Governments, NGOs, fund managers, primary producers, and the financial sector use our analysis and research platforms to drive technological change, plan greenfield projects, and develop low-carbon plant expansions.

What We Do

Expand research capabilities in renewables, battery metals, transition commodities, and new energy sectors like hydrogen.

Analyze individual projects such as solar farms, mines, and infrastructure operations to deliver economic and planning insights.

Build industry and plant engineering models and catalog carbon emission data using technical papers, production data, financial metrics, surveys, and site visits.

Our 2025 Focus

This year, we are prioritizing South East Asia, particularly Indonesia. We are establishing a Jakarta office as our regional hub and are eager to collaborate with Indonesian professionals.

About the Role

As our Client Administrator, you will play a key role in driving our lead‑generation initiatives. You will support the identification, engagement, and qualification of potential clients, contributing meaningfully to our efforts within the broader energy‑transition landscape.

Your primary responsibilities

• Conducting research and outreach via LinkedIn to identify and engage prospective clients
• Initiating contact through email outreach and cold calls to establish productive dialogue
• Coordinating and scheduling meetings between qualified prospects and relevant sales personnel
• Managing, updating, and nurturing leads within the CRM system
• Collaborating with the marketing and sales teams to refine messaging, enhance strategy, and ensure effective campaign delivery and lead management
• Monitoring performance metrics and continuously improving outreach activities
• Representing the organisation with professionalism, diligence, and a strong sense of engagement

Who You Are

• Demonstrates confidence, strong communication skills, and a proactive approach to identifying opportunities
• Is proficient in the use of LinkedIn and CRM platforms
• Possesses an interest in sales and/or business development
• Is organised, detail‑oriented, and committed to achieving defined objectives
• Is motivated to contribute to the mining and metals research industry

What's your expected monthly basic salary?

Which of the following types of qualifications do you have?

How many years' experience do you have as a Client Administrator?

Are you available to work outside your usual hours when required? (e.g. weekends, evenings, public holidays)

Which of the following languages are you fluent in?

How would you rate your English language skills?

How many years' experience do you have as a Cold Caller?