Business Support Specialist/Spv(中文熟练）

PT Zhongtsing New Energy; Jakarta Utara; On-site; IDR 500.417.000 - 750.626.000; Full time

Job summary

An energy company is seeking a Business Support Specialist in Jakarta, Indonesia. This role provides essential operational and administrative assistance, focusing on bilingual communication in Mandarin and English. Responsibilities include data management, vendor coordination, and supporting procurement processes. The ideal candidate holds a relevant degree and has 2-4 years of experience in an operational or business support role. The position requires strong organizational skills and proficiency in advanced Excel.

Qualifications

• 2-4 years of experience in administrative or operational support roles.
• Strong communication skills in diverse environments.
• Ability to manage multiple priorities independently.

Responsibilities

• Execute daily administrative tasks and support departmental workflows.
• Assist in procurement and inventory tracking using ERP systems.
• Provide bilingual support for communications and reporting.
• Conduct data analysis and generate reports to aid decision-making.
• Support cross-functional projects and maintain organized records.

Skills

Fluent in Mandarin Chinese

Fluent in English

Strong organizational skills

Attention to detail

Problem-solving abilities

Education

Bachelor's degree in Business Administration or related field

Tools

MS Office (advanced Excel)

Basic ERP/CRM tools (e.g., SAP)

Job description

Business Support Specialist (Fluent in Chinese)

Department: Regional Operations / Support Services
Location: Jakarta, Indonesia (with occasional travel to bases/mines)
Reports To: Business Support Supervisor / Operations Manager
Employment Type: Full-Time

Job Summary

The Business Support Specialist will provide hands‑on operational and administrative assistance to business units, focusing on process execution, data management, and cross‑team coordination. This individual contributor role emphasizes precision, efficiency, and bilingual communication skills in English and Mandarin Chinese to support seamless interactions with international teams, particularly in resource operations. Ideal for a proactive professional seeking to contribute directly to operational success in a multicultural, growth‑oriented environment.

Key Responsibilities

• Execute daily administrative tasks, including data entry, document preparation, scheduling, and vendor coordination to support smooth departmental workflows.
• Assist in procurement processes, inventory tracking, and expense reporting using ERP systems to ensure accuracy and compliance with company standards.
• Provide bilingual support (English/Chinese) for communications, such as drafting emails, translating operational reports, and preparing materials for HQ briefings.
• Conduct basic data analysis and generate reports (e.g., weekly dashboards on KPIs, budget variances) using Excel or similar tools to aid decision‑making.
• Support cross‑functional projects, including event logistics, new hire onboarding, and compliance checks for Indonesian regulations (e.g., labor and ESH guidelines).
• Maintain organized records and databases, troubleshooting minor issues to minimize disruptions in resources, supply chain, and finance areas.
• Collaborate with team members to identify and implement small‑scale process improvements, contributing to overall efficiency gains.
• Uphold safety protocols, confidentiality, and a positive team dynamic through reliable individual contributions.

Qualifications & Requirements

Essential:

• Bachelor's degree in Business Administration, Logistics, or a related field.
• 2‑4 years of experience in administrative, operational support, or business services roles in a corporate setting.
• Fluent in Mandarin Chinese and English (conversational and written proficiency) – critical for translating documents and liaising with Chinese stakeholders. Indonesian language skills advantageous.
• Proficiency in MS Office (advanced Excel for data handling) and basic ERP/CRM tools (e.g., SAP basics).
• Strong organizational skills, attention to detail, and ability to manage multiple priorities independently.
• Excellent communication and problem‑solving abilities in a diverse, fast‑paced environment.

Preferred:

• Exposure to the resources/mining sector or multinational operations.
• Familiarity with Indonesian business practices and basic project coordination.
• Certification in office administration or data analysis (e.g., Google Data Analytics).