Business Support Executive

EBC TECHNOLOGY MALAYSIA SDN. BHD.; Jakarta Selatan; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A technology firm in Southeast Asia is seeking a candidate fluent in English, Bahasa Indonesia, and Mandarin to manage translation and interpretation of business documents. The ideal candidate will also support operations, assist in coordinating activities across borders, and track project progress. Strong communication skills and the ability to work in diverse cultures are essential. This role offers competitive compensation and exposure to regional operations.

Benefits

Exposure to regional operations

Career development opportunities

Competitive compensation

Qualifications

• HSK Level 6 or equivalent proficiency in written and spoken Mandarin is required.
• Experience in translation, operations, customer support, or regional coordination is an advantage.
• Ability to work with stakeholders across different cultures and time zones.

Responsibilities

• Translate business documents and facilitate real-time interpretation.
• Support daily operations related to marketing and business development.
• Act as a communication bridge between regional stakeholders.

Skills

Fluency in English

Fluency in Bahasa Indonesia

Fluency in Mandarin

Strong verbal and written communication skills

Organizational skills

Job description

Key Responsibilities

Translation & Interpretation

Translate business documents, presentations, emails, and reports between Mandarin, English, and Bahasa Indonesia

Provide real-time interpretation during meetings, calls, and discussions with internal teams, partners, and customers

Ensure accuracy, clarity, and cultural appropriateness in all communications

Operational & Business Support

Support daily operations related to marketing, business development, and customer service

Assist in coordinating activities and communications between Indonesia and overseas teams (Malaysia & China)

Prepare meeting summaries, action items, and follow-ups in multiple languages

Support onboarding and communication with Indonesia-based customers or partners

Cross-Functional Coordination

Act as a communication bridge between regional stakeholders

Assist in tracking operational progress, timelines, and deliverables

Handle ad-hoc operational tasks as required to support business growth in Indonesia

Requirements

Fluent in English, Bahasa Indonesia, and Mandarin

HSK Level 6 or equivalent proficiency in written and spoken Mandarin is required

Strong verbal and written communication skills

Experience in translation, operations, customer support, or regional coordination is an advantage

Ability to work with stakeholders across different cultures and time zones

Highly organized, detail-oriented, and able to handle confidential information

Comfortable working in a fast-paced, evolving environment

What We Offer

Exposure to regional and cross-border operations (Indonesia, Malaysia, China)

Opportunity to work closely with overseas colleagues and senior stakeholders

Career development opportunities in operations, regional coordination, or business support functions

Competitive compensation based on experience and language proficiency

What's your expected monthly basic salary?

How would you rate your English language skills?

Which of the following languages are you fluent in?