Business Development, Senior Manager – Indonesia Market| Mandarin

IN.CORP INTERNATIONAL BUSINESS PTE. LTD.; Jakarta Utara; On-site; IDR 332.281.000 - 498.422.000; Full time

Job summary

A consulting firm is seeking a candidate to assist with logistics and administrative support for Chinese clients visiting Indonesia. Responsibilities include coordinating visits, supporting registration processes, and managing client relationships. The ideal candidate must be fluent in Chinese and possess strong communication skills in English, with a background in administration or customer service. Flexibility for travel is required.

Qualifications

• Minimum 2 years of experience in administration, customer service, or consulting roles preferred.
• Familiarity with local business practices and banking processes in Indonesia is advantageous.
• Strong service mindset and ability to manage stress.

Responsibilities

• Assist with logistics for Chinese client delegations visiting Indonesia.
• Support clients in company registration and documentation.
• Maintain communication with local service providers and report client updates to HQ.

Skills

Fluency in Chinese

Communication skills in English

Detail-oriented

Cross-cultural communication

Education

Bachelor’s degree or above

Job description

Assist with logistics and arrangements for Chinese clients delegations visiting Indonesia (e.g., itinerary planning, translation, on-site support);

Coordinate with HQ to prepare pre-visit materials and confirm visit details;

Liaise with local institutions (industrial parks, accounting firms, company secretaries, banks, etc.) to arrange site visits.

Project Implementation Support

Support clients in company registration, secretarial services, and bank account opening in Indonesia;

Track project progress and maintain effective communication with local service providers;

Handle daily operational tasks such as document collection, translation, and form filling.

Client Relationship Management

Follow up on client feedback and coordinate solutions during project execution;

Assist HQ account managers with ongoing project tracking and documentation;

Regularly report client updates to HQ and support client satisfaction initiatives.

Administrative & Documentation Support

Assist with organizing, summarizing, and archiving project-related documents;

Prepare bilingual contracts, agreements, and service documents as needed;

Support daily administrative tasks and team coordination.

Requirements

Fluency in Chinese is required, as it will be used as a working language. Ability to communicate in English; Bahasa Indonesia is a plus.

Bachelor’s degree or above; strong written and verbal communication skills in Chinese and English; proficiency in Bahasa Indonesia is a plus;

Minimum 2 years of experience in administration, customer service, or consulting roles preferred;

Familiarity with local business practices, government registration procedures, or banking processes in Indonesia is advantageous;

Detail-oriented, responsible, and skilled in cross-cultural communication and multitasking;

Strong service mindset, stress management ability, and team spirit;

Open to business travel and flexible working arrangements.

This role requires the candidate to have local connections or resources to recommend suitable industrial parks and facilities based on client needs. The candidate should also accompany and support clients during site visits, acting as a bridge between clients, industrial park representatives, and our internal team.