Brokerage Operations Margin (ACATS)

Alpaca; Indonesia; Remote; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading fintech company is seeking a Brokerage Operations Associate to manage ACAT transfers within a fully remote environment. Ideal candidates must have at least 2 years of ACATS experience and a solid understanding of brokerage clearing operations and financial regulations. This role offers a competitive salary, stock options, and a generous office setup stipend.

Benefits

Competitive salary & stock options

New Hire Home-Office Setup: One-time USD 500

Monthly stipend: USD 150 per month

Qualifications

• 2+ years of ACATS experience.
• Strong knowledge of financial industry regulations.
• Ability to work independently and as part of a team.

Responsibilities

• Assist with Account Transfer Requests.
• Process ACAT transfers in and out.
• Ensure compliance with industry guidelines.

Skills

ACATS experience

Knowledge of Brokerage Clearing operations

Financial industry rules and regulations

Written and verbal communication skills

Attention to detail

Ability to work independently

SQL knowledge

Flexibility to assist

Education

Associate’s degree in a business-related field

Tools

Microsoft Office

Google Workspace

DTCC portal

Job description

Overview

Brokerage Operations Associate, ACATS (USA) — Remote - United States

Alpaca is a US-headquartered self-clearing broker-dealer and brokerage infrastructure for stocks, ETFs, options, crypto, fixed income, 24/5 trading, and more. Our team focuses on enabling financial services access for everyone, backed by strong funding and a growing institutional client base.

Our team is 230+ globally distributed, with colleagues spanning the USA, Canada, Japan, Hungary, Nigeria, Brazil, the UK, and beyond. We value staying curious, empathy, accountability, and remote collaboration.

Your Role: This role supports the Fintech broker-dealer operations focused on ACAT transfers. The team is 100% distributed and remote, and the position reports to one of the Firm’s Directors of Operations.

Things You Get To Do

• Work with and provide assistance to internal and external customers on incoming and outgoing Account Transfer Requests.
• Assist with rebuilding and formalizing procedures for the transfer process to ensure business continuity.
• Assist the Director in processing ACAT transfers in/out activity and prepare for transition to self-clearing in DTCC.
• Handle communications with Contra firms and Transfer Agents.
• Process Mass Account Transfers/Conversions (internal and external).
• Serve as the Firm's Subject Matter Expert on transfers do's and don'ts.
• Research and respond to inquiry tickets regarding Account Transfers.
• Ensure ACAT requests are processed within the firm's timelines and in accordance with industry guidelines.
• Be familiar with ACAT systems (NSCC), regulations and industry practices governing ACAT and non-ACAT transfers.
• Identify documentation/processing irregularities and outline corrective measures.
• Assist with documenting procedures and updating processes as needed.
• Process ACAT free deliveries and fail reversals (FRVs).
• Work cross-functionally to create efficient operational processes and reduce risk of control and quality issues.
• Drive continuous operational improvement, update the control framework, and perform root cause and trend analysis of operational issues.
• Support policy frameworks and be a point of contact for policy-related queries.
• Assist in automating daily self-clearing processes, collaborating with engineering.
• Prepare summary documentation/work papers for special projects or observations and submit to management for review.
• Participate in projects as needed and perform other duties as assigned.

Who You Are (Must-Haves)

• 2+ years of ACATS experience
• Knowledge of Brokerage Clearing operations
• Knowledge of financial industry rules, regulations and laws
• General knowledge of U.S. securities back-office operations of a broker-dealer and/or carrying firm
• Ability to identify relationships, draw logical conclusions, and interpret results for decision making
• Excellent written and verbal communication skills
• Ability to work independently with attention to detail and as part of a team
• Provide insights to continuously improve client experience and efficiency
• Ability to work independently in a fast-paced environment with multiple priorities
• Commitment to company tenets: Stay Curious, Have Empathy, Be Accountable
• Ability to work in a remote environment
• Basic knowledge of SQL, Metabase, or other database coding language
• Familiarity with Microsoft and Google document/spreadsheet tools
• Flexibility to assist other functional areas when necessary
• Support department initiatives and company vision
• Ability to adapt to the evolving regulatory landscape of the financial industry
• Series SIE and 99 (or higher) securities license, or plan to pass the 99 within 180 days of employment

Nice-to-Haves

• Associate’s degree in a business-related field and 5+ years of ACATS, cash and securities reconciliation, accounting, banking, or financial services experience
• Series 7
• Experience processing ACATs on DTCC’s portal

How We Take Care of You

• Competitive salary & stock options
• New Hire Home-Office Setup: One-time USD 500
• Monthly stipend: USD 150 per month via Brex Card

Equal Opportunity: Alpaca is an equal opportunity workplace dedicated to pursuing and hiring a diverse workforce.