Branch Manager English Academy - Sidoarjo

Ruangguru for Business; Sidoarjo; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

An educational organization located in Sidoarjo is seeking a candidate for a managerial role to coordinate branches and oversee operations. The ideal candidate should have leadership experience in Sales & Marketing, excellent communication skills in Bahasa Indonesia and English, and a Bachelor's degree. Responsibilities include managing the customer experience and driving student enrollment through various initiatives. Desirable experience includes a background as an English teacher.

Qualifications

• Bachelor's Degree in any major required.
• Experience in Sales & Marketing or Business Operations is preferred.
• Strong leadership and team management skills are essential.

Responsibilities

• Coordinate and manage branches in the regional area.
• Lead activity initiatives within branches to increase student engagement.
• Manage the end-to-end customer journey to ensure satisfaction.

Skills

Leadership in Sales & Marketing

People Management

Strong Communication Skills

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable