Branch Manager English Academy - Semarang - Majapahit

Ruangguru for Business; Kota Semarang; On-site; IDR 400.000.000 - 450.000.000; Full time

Job summary

A leading educational company in Semarang is seeking a candidate to oversee branch management and student engagement initiatives. This role requires a Bachelor’s Degree and leadership experience in Sales & Marketing. The ideal candidate should have strong communication skills in both Bahasa Indonesia and English, with a preference for those with prior experience in education. Join us to drive operations and ensure customer satisfaction.

Qualifications

• Bachelor’s Degree in any major.
• Leadership experience in relevant sectors, preferably in education.
• Strong interpersonal and communication skills, both in Bahasa Indonesia and English.

Responsibilities

• Coordinate and manage branches, ensuring smooth operations.
• Lead initiatives within branches for student engagement and enrollment.
• Oversee customer experience to foster satisfaction and loyalty.

Skills

Leadership in Sales & Marketing

People management

Strong communication skills

English language proficiency

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable