Branch Manager English Academy - Kota Samarinda

Ruangguru for Business; Samarinda; On-site; IDR 300.000.000 - 400.000.000; Full time

Job summary

A leading educational organization is seeking a Regional Manager to coordinate and manage branches in Samarinda, Kalimantan Timur, Indonesia. The successful candidate will oversee branch operations, lead marketing initiatives to drive student engagement, and manage the overall customer experience. Applicants should have a Bachelor's Degree and experience in Sales, Marketing, or Business Operations. Strong communication skills in both Bahasa Indonesia and English are essential.

Qualifications

• Leadership experience in Sales & Marketing/Business Development/Business Operations.
• Good knowledge of people management and experience in handling a team.
• Strong communication skills in both Bahasa Indonesia and English.

Responsibilities

• Coordinate and manage branches within the regional area.
• Lead all activity initiatives within branches to drive engagement.
• Oversee the entire customer experience, managing the end-to-end customer journey.

Skills

Leadership in Sales & Marketing

People management

Strong communication skills

Education

Bachelor’s Degree in any major

Job description

Job Descriptions

• Coordinate and manage branches within the regional area, ensuring smooth operations and overseeing the academic process
• Lead all activity initiatives within branches, including events, promotions, and other marketing efforts aimed at driving student engagement and enrollment
• Demonstrate a comprehensive understanding of Profit and Loss (PnL) management, including evaluating local market conditions and identifying current and potential sales opportunities to optimize revenue
• Oversee the entire customer experience, managing the end-to-end customer journey to ensure satisfaction and foster loyalty

Job Requirements

• Bachelor’s Degree in any major
• Leadership experience in Sales & Marketing/Business Development/Business Operations (experience in an English course/educational/start-up environment is advantageous)
• Good knowledge of people management and experience in handling a team
• Strong communication skills in Bahasa Indonesia and English
• Previous experience as an English teacher is desirable