Bilingual Airbnb Operations Associate (English/Japanese)

Promax USA llc; Remote; IDR 100.000.000 - 200.000.000; Full time

Job summary

An international hospitality firm is seeking an English-speaking Operations Assistant to manage Airbnb listings and support operations. The role offers international exposure, a startup environment with flexible hours, and the opportunity to travel to Japan. Candidates should be proactive, tech-savvy, and have strong communication skills. This is a full-time position with responsibilities including managing guest communications and handling operational tasks across multiple locations.

Benefits

International work experience

Startup environment

Opportunity to travel and work abroad

Qualifications

• Fluent English (required) – written and spoken.
• Japanese language ability preferred but not required.
• Strong organizational and communication skills.
• Proactive and reliable, able to work independently.
• Comfortable with technology.

Responsibilities

• Manage Airbnb listings, pricing, calendars, and guest messaging.
• Communicate professionally with guests in English.
• Handle operational tasks related to Airbnb platforms.
• Support startup operations including research and coordination.
• Assist with translations (English ↔ Indonesian / Japanese).
• Travel to Japan periodically for property oversight.

Skills

Fluent English

Japanese language ability

Strong organizational and communication skills

Proactive and reliable

Comfortable with technology

Education

College degree

Tools

Google Workspace

Airbnb tools

Job description

An international hospitality firm is seeking an English-speaking Operations Assistant to manage Airbnb listings and support operations. The role offers international exposure, a startup environment with flexible hours, and the opportunity to travel to Japan. Candidates should be proactive, tech-savvy, and have strong communication skills. This is a full-time position with responsibilities including managing guest communications and handling operational tasks across multiple locations.