AV Technician

Hilton Worldwide, Inc.; Tangerang Selatan; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global hospitality company in Tangerang Selatan is seeking an AV Technician responsible for setting up audio, video, and lighting for events. You will troubleshoot and resolve technical issues to enhance the guest experience while collaborating with the Conference and Banqueting team. The ideal candidate will have a positive attitude, good communication skills, and a strong commitment to customer service. This role offers a chance to work within a renowned company dedicated to exceptional hospitality.

Qualifications

• Experience in troubleshooting technical issues and providing solutions during events.
• Knowledge of front of house equipment and property management systems.
• Ability to comply with hotel security and health regulations.

Responsibilities

• Set up audio, video, and lighting for events.
• Work closely with the Conference and Banqueting team.
• Maintain good working relationships with other departments.

Skills

Knowledge and experience of computer-based programs and IT equipment installation

Positive attitude

Good communication skills

Customer service commitment

Flexibility in work situations

Ability to work independently or in teams

Job description

Job Description

Job Number:

AV Technician (HOT0C7F2)

Work Locations

DoubleTree by Hilton Jakarta Bintaro Jaya Exchange Boulevard Bintaro Jaya, Blok 0-2, Bintaro Jaya, sektor VII Tangerang 15227

What will I be doing?

As an AV Technician, you will be responsible for setting up audio, video, and lighting to meet requirements and deliver an excellent Guest and Member experience. You will troubleshoot technical issues and provide solutions during events.

• Meet and exceed customer expectations consistently
• Set up audio, video and lighting to meet requirements
• Troubleshoot technical issues, pinpoint faults, and offer remedies during events
• Work closely with the Conference and Banqueting team
• Comply with hotel security, fire regulations and all health and safety legislation
• Knowledge of front of house equipment and property management systems
• Attend appropriate training courses when required
• Ensure compliance of brand standards
• Assist other departments wherever necessary and maintain good working relationships
• Be environmentally aware

What are we looking for?

To successfully fill this role, you should maintain the following attitude, behaviours, skills, and values:

• Knowledge and experience of computer-based programs and installation of IT equipment
• Positive attitude
• Good communication skills
• Committed to delivering high levels of customer service
• Flexibility to respond to a range of different work situations
• Ability to work on your own or in teams

It would be advantageous to demonstrate the following capabilities and distinctions:

• Previous experience in similar role in the hotel/leisure/retail sector
• Knowledge of Video Conferencing, trussing, and rigging

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!