Asst. Loss Prevention Manager

Marriott Hotels Resorts; Indonesia; On-site; IDR 100.000.000 - 200.000.000; Full time

Job summary

A global hospitality leader in Indonesia is seeking a Loss Prevention & Security professional to manage daily security functions and ensure the safety of guests and employees. The role includes conducting risk assessments, developing emergency procedures, and overseeing operations to comply with safety regulations. Ideal candidates will have experience in security management and customer service, and possess a relevant degree. This full-time position offers opportunities within a vibrant team in the hospitality industry.

Qualifications

• 3 years experience in the security/loss prevention or related professional area.
• Assistance in administering fire prevention programs and emergency preparedness.
• Experience conducting hazard and risk assessments.

Responsibilities

• Ensure protection of property assets, employees, and guests.
• Assist in developing detailed shutdown procedures for the property.
• Monitor unusual activities to ensure guest and employee safety.

Skills

Security management

Risk assessment

Customer service

Training and development

Education

High school diploma or GED

2-year degree in Criminal Justice or related major

Job description

Assists in the management of the daily functions of the department to ensure protection of property assets, employees, guests and property. Maintains logs, certifications and documents required by law and Standard Operating Procedures. Assists in the training of staff in established emergency procedures and implements accident and fire prevention procedures. Position focuses on ensuring guest and employee satisfaction while achieving the operating budget.

Candidate Profile

Education and Experience

• High school diploma or GED; 3 years experience in the security/loss prevention or related professional area.
• 2‑year degree from an accredited university in Criminal Justice or related major; 1 year experience in the security/loss prevention or related professional area.

Core Work Activities

Managing Security/Loss Prevention Operations

• Assists the Director of Engineering in administering fire prevention programs and emergency preparedness.
• Assists in conducting hazard and risk assessments at the property to include quarterly OSHA/SAFETY audits, incident tracking, and the hazard abatement process.
• Assists in the development of detailed "shut down" procedures for the property to ensure that all areas are secured at the appropriate times.
• Complies with applicable federal, state and local law and safety regulations.
• Follows proper key control guidelines in loss prevention and in the property.
• Develops a monthly checklist for all cctv equipment, alarmed doors, and duress alarms to ensure that they are fully functional.
• Incorporates inspection tour of recording system into patrols, which encompass all areas of the property's interior and exterior.
• Follows Duty of Care process for the protection of guests and employees.
• Follows up on all unusual activities in and around the property that would impair the well‑being of guests and employees.
• Handles complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others.
• Implements action plans to monitor and control risk.
• Monitors all unusual activities in and around the property that would impair the well‑being of guests and employees.
• Oversees all loss prevention operations to include but not limited to patrol process, emergency response, investigations (initial & follow up) for all guest and employee related incidents, shipping and receiving process (makes recommendations for improvement), electronic key system and manager on duties responsibilities.
• Oversees and guides the efforts of the Accident Prevention Committee.
• Oversees first aid program for guests and employees.
• Oversees the claims process and protects company assets by closely monitoring the General Liability and Worker's Compensation cases.

Ensuring Exceptional Customer Service

• Meet quality standards and customer expectations on a daily basis.
• Identifies the educational needs of others, developing formal educational or training programs or classes, and teaching or instructing others.
• Inspects and critiques the performance of the loss prevention department to establish and maintain a high level of professionalism and customer service.
• Provides services that are above and beyond for customer satisfaction and retention.

Additional Responsibilities

• Analyzes information and evaluating results to choose the best solution and solve problems.
• Develops liaison with local law enforcement and emergency services.
• Informs and/or updates the executives, the peers and the subordinates on relevant information in a timely manner.
• Provides information to supervisors and co‑workers by telephone, in written form, e‑mail, or in person.

At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non‑discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.

About the Team

Moxy is for Play. Seriously. The energetic and stylish alternative to the typical hotel experience, Moxy is designed for always‑on guests seeking fun new experiences in the hotel and city they’re in. Our lively communal spaces and energetic Crew help guests have a good time by creating moments of spontaneous playfulness.
Moxy Crew take work seriously, but they never take themselves too seriously. They delight in creating a light and playful atmosphere, and are warm and friendly to those around them, welcoming all. We’re looking for people who: love doing it all, always think outside the box, enjoy chatting it up with guests, live in the now but know what’s next, and have high energy and a do‑it‑yourself attitude.
If you’re someone who is thoughtful, spirited and loves serving up huge doses of fun, then take a look at our jobs and see if anything catches your eye. In joining Moxy Hotels, you join a portfolio of brands with Marriott International. Be where you can do your best work, beginyour purpose,belongto an amazing globalteam, andbecomethe best version of you.

Job Info

• Job Identification 26208000
• Job Category Loss Prevention & Security
• Posting Date 01/05/2026, 11:20 AM
• Apply Before 02/28/2026, 11:20 AM
• Job Schedule Full time