Application Support

PT. Metrodata Electronics Tbk.; Daerah Khusus Ibukota Jakarta; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A digital solution provider in Indonesia is seeking an experienced Application Support to enhance system consistency and user experience. The role involves monitoring and maintaining MS SQL Server systems and providing technical support. Candidates should possess a Bachelor’s degree in Computer Science or IT, and have a minimum of 1 year experience with SQL Server and troubleshooting. This position offers opportunities for career growth and the chance to work with a dynamic team.

Qualifications

• At least 1 year of experience as Application Support.
• Experienced in MS SQL server System for EDW.
• Ability to handle customer requests and complaints.

Responsibilities

• Support only MS SQL server System for EDW.
• Monitor and maintain SQL Server Database.
• Provide standard L1 troubleshooting for DB issues.

Skills

MS SQL Server

Report Development (SSRS)

Client-Server Networking

Troubleshooting

IT Service Management

Education

Bachelor's Degree in Computer Science/Information Technology

Tools

SSIS

Job description

Responsibilities

We are looking for an experienced Application Support to join our team. If you have excellent programming skills and a passion for developing applications or improving existing ones, we would like to meet you. As an Application Support, you’ll work closely with our engineers to ensure system consistency and improve user experience. Application Support roles and responsibilities include:

• Support only MS SQL server System for EDW
• Technical Support based on Microsoft Technology = SQL Server area database, SSIS/SSRS
• Monitoring Support and daily maintenance for SQL Server Database
• Administrating and Configuring any DB needs from application team
• Monitoring for SQL Server Integration Services (SSIS)
• Standard L1 troubleshooting for DB issue & SSIS
• Monthly operational report
• Support Standby for EOM Activity

Requirements

PT Metrodata Electronics,Tbk (Digital Solution Provider and Technology Innovator) would like to invite you to be part of the company to develop yourself and your skills. If you are:

• Bachelor's Degree,Computer Science/Information Technology
• At least 1 year of working experience as Application Support
• Experienced in MS SQL server System for EDW
• Understand Client-Server, networking concept, computer troubleshooting
• IT Service management knowledge
• Experienced with Report Development (SSRS), Integration (SSIS)
• Business Process in Secondary Processing and Logistics will be a plus
• Good Documentation Practices (GDP) Knowledge will be a plus
• Ability to work both as team and independently
• Able to handle customer requests and complaints

If you meet the requirement we needed, let’s apply for the following open positions. Metrodata not just offer for the job, we offer you for brighter career future.