Analyst, Application Support , Technology & Operations

DBS; Indonesia; On-site; IDR 200.000.000 - 300.000.000; Full time

Job summary

A leading bank in Indonesia is seeking an Analyst for Application Support in Technology & Operations. The ideal candidate will manage project rollouts, ensuring they are delivered on time and within budget. Responsibilities include defining project scope, liaising with stakeholders, and managing day-to-day operations aligned with business needs. Proficiency in Windows Citrix and basic Linux commands is required, as is experience in investigating application process flows. This role offers a chance to work in a dynamic environment.

Qualifications

• Knowledge of Windows Citrix and its utilization.
• Basic understanding of Linux command parameters.
• Ability to investigate and analyze application flow processes.

Responsibilities

• Manage project rollouts driven by business units.
• Ensure timely delivery of projects within scope and budget.
• Assist in defining project scope and objectives with stakeholders.
• Develop detailed project plans to monitor progress.
• Report project status to management as needed.
• Liaise with group technology or third parties for requirements.
• Manage changes to project scope, schedule, and costs.
• Create and maintain comprehensive project documentation.
• Manage BAU operations in line with business needs.

Job description

Job Description - Analyst, Application Support , Technology & Operations (WD79594)

Job Description

Analyst, Application Support , Technology & Operations - ( WD79594 )

Business Function

DBSI T&O is the backbone that supports the bank as the central of operations and technology. With the spirit of OneTeam and PRIDE! Value, we serve Institutional Banking Operations and Consumer Banking Operations, manage Customer Centre and IT, provide Group Procurement and Corporate Real Estate, coordinate bank-wide Business Continuity Management program and framework, and deliver service quality for Digibank and IBG/GTS. Our Technology & Operations organization is a vital strategic partner to the business in providing competitive advantage that propels DBSI towards being the Best Bank for a Better World (#B3W).

Responsibility

• Responsible for the succeeding of the project roll out that driven by business unit.
• Ensure that all projects are delivered on-time, within scope and within budget.
• Assist in the definition of project scope and objectives, involving all relevant stakeholders and ensuring technical feasibility.
• Develop a detailed project plan to monitor and track progress.
• Report and elevate to management as needed.
• To liaise with group technology unit or third parties/vendors in order to delivering the requirement addressed by user.
• Manage changes to the project scope, project schedule and project costs using appropriate verification techniques.
• Create and maintain comprehensive project documentation.
• Manage the BAU operations and align to the business needs.

Requirements

• Windows Citrix knowledge and utilization
• Basic Linux command parameter
• Issue Investigation and analysis for flow process of applications in general