Airport Operations Lead: World-Class Guest Experience

Flight Centre Travel Group; Provinsi Bali; On-site; IDR 500.250.000 - 667.001.000; Full time

Job summary

A global travel company in Bali is seeking an Airport Operations Executive to enhance customer experiences at airports. The role involves managing arrivals and departures, ensuring every guest is warmly greeted and seen off. Candidates should be fluent in English and the local language, with a focus on customer care and attention to detail. Suitable applicants will have excellent communication skills and proficiency in Microsoft Office. Join us and be a part of our inclusive team.

Qualifications

• Fluent in national local language and English.
• Experience in airport logistics is an advantage.

Responsibilities

• Ensure amazing Meet and Greet experience at airports.
• Complete arrival and departure customer reports.
• Ensure Welcome Information is provided to customers.
• Organize all banners for private and concierge services.
• Identify specific amenities and ensure readiness.
• Track Actual Flight arrival and departure times.
• Cooperate with Drivers, Guides, and Fleet Team.

Skills

Excellent communication skills

Sales-oriented

Attention to detail

Problem-solving

Proficient with Microsoft Office

Tools

Microsoft Office

Job description

A global travel company in Bali is seeking an Airport Operations Executive to enhance customer experiences at airports. The role involves managing arrivals and departures, ensuring every guest is warmly greeted and seen off. Candidates should be fluent in English and the local language, with a focus on customer care and attention to detail. Suitable applicants will have excellent communication skills and proficiency in Microsoft Office. Join us and be a part of our inclusive team.