Account Executive, Enterprise - Indonesia

Salesforce; Daerah Khusus Ibukota Jakarta; On-site; IDR 1.000.667.000 - 1.334.223.000; Full time

Job summary

A leading tech company is seeking an Account Executive for Indonesia to drive customer satisfaction and develop key relationships. The role involves engaging with existing customers and new leads, employing strategies for account growth. Candidates should have strong skills in account planning, communication, and team collaboration, and must be fluent in both English and Bahasa-Indonesia. This is an exciting opportunity to contribute to the future of AI-driven business solutions.

Benefits

Well-being reimbursement

Generous parental leave

Adoption assistance

Fertility benefits

Qualifications

• Establish plans to achieve sales objectives by effectively identifying and qualifying opportunities.
• Interacting with customers in a clear, concise, and timely manner using various communication methods.
• Identifying compelling value propositions that address customer needs.

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction.
• Develop and drive the overall long-term strategy for the account.
• Lead the end-to-end sales process through appropriate resources.

Skills

Account Planning and Strategies

Customer Communication

Resource Application

Research and Discovery

Solutioning

Team Selling

Fluency in English and Bahasa-Indonesia

Job description

Job Category

Sales

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn't a buzzword - it's a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You're in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good- you've come to the right place.

Our Account Executives engage with existing customers and new leads to sell the entire Salesforce Customer 360 platform. They build positive, trusted relationships with both key team members and c-suite decision makers within their patch, and become natural at helping customers realize value from their Salesforce investments.

You will use your skills to develop opportunities, through both warm leads and whitespace prospecting.

Responsibilities

• Develop key customer stakeholder relationships and drive customer satisfaction at assigned accounts
• Develop and drive the overall long-term strategy for the account, aligned with customer business objectives
• Lead the end-to-end sales process through the engagement of appropriate resources such as Sales Engineers, Professional Services, Executives, Partners, etc.
• Territory identification and research, to formalize a go-to-market territory strategy and create a qualified target account list within 30 days.
• Share Salesforce value proposition for existing and/or new customers
• Drive growth within an existing assigned account

Required Qualifications

• Account Planning and Strategies: Establishes plans to achieve sales objectives by effectively identifying and qualifying opportunities in the local Indonesian market.
• Research and Discovery: Uncovers a prospect's current processes, business challenges, and strategic goals based on customer use cases and value hypotheses.
• Solutioning: Identifies compelling value propositions that address customer needs by demonstrating an understanding of technology solutions.
• Customer Communication: Interacting with customers in a clear, concise, and timely manner using a variety of communication methods (writing, speech, presentation) and tools (whiteboarding, Google Slides, Zoom).
• Resource Application: Continuously runs toward results using the full capabilities of available resources and tools.
• Team Selling: Aligns with the full capacities of the account team and partners to support the deal and customer success.
• Language: Fluency in written and spoken English and Bahasa-Indonesia.

Preferred Qualifications

• Enterprise territory sales with experience selling into manufacturing industry will be a plus
• Excellent interpersonal and communications skills.
• Sales Methodology Education.
• Ability to develop cases and service requirements, while crafting and leading strategic alliances.

Benefits & Perks

Check out our benefits site which explains our various benefits, including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Deskripsi Pekerjaan

Posisi: Account Executive, Enterprise - Indonesia

Kami adalah Salesforce, Perusahaan Pelanggan, yang menginspirasi masa depan bisnis dengan AI + Data + CRM. Memimpin dengan nilai-nilai inti kami, kami membantu perusahaan di setiap industri untuk merintis jalan baru dan terhubung dengan pelanggan dengan cara yang benar-benar baru. Dan, kami memberdayakan Anda untuk menjadi Trailblazer juga - mendorong kinerja dan pertumbuhan karier Anda, memetakan jalur baru, dan meningkatkan keadaan dunia. Jika Anda percaya bahwa bisnis adalah platform terbesar untuk perubahan dan bahwa perusahaan-perusahaan dapat bekerja dengan baik dan melakukan hal yang baik - Anda telah datang ke tempat yang tepat.

Enterprise Account Executive kami berinteraksi dengan pelanggan yang sudah ada dan prospek baru untuk menjual seluruh platform Salesforce Customer 360. Mereka membangun hubungan yang positif dan tepercaya dengan anggota tim utama dan pengambil keputusan c-suite di lingkungan mereka, dan secara alamiah membantu pelanggan mewujudkan nilai dari investasi Salesforce mereka.

Anda akan menggunakan keahlian Anda untuk mengembangkan peluang, baik melalui prospek yang hangat maupun prospeksi ruang kosong.

Tanggung jawab

• Mengembangkan hubungan dengan pemangku kepentingan utama pelanggan dan mendorong kepuasan pelanggan di akun yang ditugaskan
• Mengembangkan dan mendorong strategi jangka panjang secara keseluruhan untuk akun tersebut, selaras dengan tujuan bisnis pelanggan
• Memimpin proses penjualan secara menyeluruh melalui keterlibatan sumber daya yang tepat seperti Sales Engineer, Layanan Profesional, Eksekutif, Mitra, dll.
• Identifikasi dan penelitian wilayah, untuk memformalkan strategi wilayah pemasaran dan membuat daftar akun target yang memenuhi syarat dalam waktu 30 hari.
• Membagikan proposisi nilai Salesforce untuk pelanggan yang sudah ada dan/atau pelanggan baru
• Mendorong pertumbuhan dalam akun yang sudah ditugaskan

Kualifikasi yang dibutuhkan

• Perencanaan dan Strategi Akun: Menetapkan rencana untuk mencapai tujuan penjualan dengan mengidentifikasi dan mengkualifikasikan peluang secara efektif di pasar lokal Indonesia.
• Penelitian dan Penemuan: Mengungkap proses prospek saat ini, tantangan bisnis, dan tujuan strategis berdasarkan kasus penggunaan pelanggan dan hipotesis nilai.
• Penyelesaian: Mengidentifikasi proposisi nilai yang menarik yang memenuhi kebutuhan pelanggan dengan menunjukkan pemahaman tentang solusi teknologi.
• Komunikasi Pelanggan: Berinteraksi dengan pelanggan dengan cara yang jelas, ringkas, dan tepat waktu menggunakan berbagai metode komunikasi (menulis, berbicara, presentasi) dan alat bantu (papan tulis, Google Slide, Zoom).
• Aplikasi Sumber Daya: Terus menerus bekerja untuk mencapai hasil dengan menggunakan seluruh kemampuan sumber daya dan alat yang tersedia.
• Penjualan Tim: Menyelaraskan dengan kapasitas penuh tim akun dan mitra untuk mendukung kesepakatan dan kesuksesan pelanggan.
• Bahasa: Fasih berbahasa Inggris dan Indonesia secara lisan dan tulisan.

Kualifikasi yang Diutamakan

• Pengalaman penjualan di wilayah perusahaan dengan pengalaman menjual ke industri manufaktur akan menjadi nilai tambah
• Memiliki kemampuan interpersonal dan komunikasi yang baik.
• Pendidikan Metodologi Penjualan.
• Kemampuan untuk mengembangkan kasus dan persyaratan layanan, sambil membuat dan memimpin aliansi strategis.

Accommodations

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that's inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications - without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.