A care support organization based in Beccles is seeking a Care Coordinator to manage staff rotas and facilitate communication with clients and families. The ideal candidate will have strong communication skills, customer service experience, and the ability to thrive in a fast-paced environment. This full-time position requires organisational skills and a commitment to high-quality care delivery, with additional responsibilities including on-call rotas.
Qualifikationen
Experience in the care sector is essential.
Experience managing people or working in a regulated care setting is desirable.
Aufgaben
Coordinate rotas and allocate care/support staff.
Be the central contact for customers, families, and professionals.
Support new referrals and care planning.
Kenntnisse
Strong communication and telephone skills
Good IT and administrative abilities
Customer service experience (1 year+)
Ability to prioritise and multitask
Jobbeschreibung
A care support organization based in Beccles is seeking a Care Coordinator to manage staff rotas and facilitate communication with clients and families. The ideal candidate will have strong communication skills, customer service experience, and the ability to thrive in a fast-paced environment. This full-time position requires organisational skills and a commitment to high-quality care delivery, with additional responsibilities including on-call rotas.
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