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Guest Services Manager
Job summary
A leading zoo in Birmingham is looking for a Guest Services Manager to oversee the front gate operations, including admissions and revenue generation. The ideal candidate will manage Guest Services staff and ensure efficient service delivery. Strong leadership and experience in a similar role are preferred. This position offers an opportunity to enhance visitor experiences in a vibrant environment.
Qualifications
- Strong leadership and managerial skills are necessary.
- Experience in guest services or related field preferred.
Responsibilities
- Manage the front gate operations, including admissions and membership sales.
- Oversee Guest Services staff ensuring efficient service.
AZA-accredited zoos and aquariums, Related Facilities, Commercial Members, Conservation Partners and Society Partners may post free unlimited online job listings as a member benefit. Non-members can purchase job listings. How to post a job
Interested in a career in AZA-accredited zoos and aquariums? Learn more about types of zoo and aquarium jobs and relevant education programs in our career center .
The Guest Services Manager is responsible for operation of the front gate, including general admissions, membership sales, group sales, and other revenue generation functions. Responsibilities also include managing Guest Services staff in an efficient and accurate manner.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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