Service Delivery jobs in Großbritannien

Our client in the North East is seeking an experienced Principal Highways Engineer to lead the operational delivery of highways maintenance and civil engineering services. This position plays a key role in managing day-to-day operational activity, ensuring highway networks are safely maintained, efficiently managed, and delivered to industry best practice.

You will oversee maintenance programmes, manage budgets, coordinate inspections, support service improvements, and act as a senior point of contact across technical operations. The role involves close collaboration with internal teams, external partners, and other stakeholders to ensure a consistent, high-quality approach to service delivery.

• Lead the operational delivery of highways and civil engineering maintenance activities.
• Develop, manage, and implement planned and reactive maintenance programmes.
• Oversee budget management across operational works and ensure cost-effective delivery.
• Conduct and review site inspections, ensuring compliance with required standards, specifications, and safety procedures.
• Support and oversee the highways inspection regime, ensuring effective operational coordination.
• Work closely with senior leadership to deliver service objectives and performance targets.
• Use and promote the use of specialist engineering technology and asset management systems.
• Coordinate with internal departments and external organisations to ensure smooth, collaborative operational delivery.
• Represent the service at regional and technical meetings, deputising for senior management when required.
• Contribute to policy development, continuous improvement, and adoption of new innovations or technologies within highways operations.
• Provide leadership and support to Works Supervisors and wider operatives.
• Respond to customer, stakeholder, and member enquiries related to highways and engineering services.
• Carry out additional tasks required to support operational service needs.

• Significant experience in highways maintenance, civil engineering operations, or a similar environment.
• Strong knowledge of highway asset management, inspections, and operational delivery.
• Proven ability to manage budgets, maintenance programmes, and technical staff.
• Confident leading site-based inspections and monitoring service performance.
• Excellent communication skills with experience liaising with stakeholders and operational teams.
• Ability to influence service improvements and contribute to strategic operational planning.
• Competent using engineering technology / asset management systems.