Service Client jobs in United Kingdom

AXA XL is an Equal Opportunity Employer.

London, United Kingdom

We are a leading global organization committed to providing exceptional employee benefits and fostering a culture of wellbeing, inclusivity, and employee recognition. Our team is dedicated to:

• supporting the physical, mental, social, and financial wellbeing of our diverse workforce across the world through data-driven strategies.
• offering innovative wellbeing initiatives, competitive employee benefits, and meaningful employee recognition programs.
• a deep understanding of employee health risks, both mental and physical, and effective strategies to enhance wellbeing and ensure the sustainability of our benefits program.

As a Global Wellbeing and Employee Benefits Specialist, you will play a pivotal role in utilizing data to inform and drive our global wellbeing and benefits initiatives.

Reporting to the Head of Global Benefits, you will support the design and implementation of innovative wellbeing initiatives and the management of comprehensive employee benefit that prioritize the physical, mental, social, and financial health of our global workforce.

• Utilize data analytics to develop and implement global wellbeing, recognition and benefits strategies that align with our values, and contribute to recruitment, retention, and employees’ needs and satisfaction.
• Facilitate the establishment and ongoing functional momentum of a wellbeing and benefits committee.
• Create and own a wellbeing calendar and execution of activities globally.
• Develop effective strategies – using technology where possible - to ensure employees understand, value, and use the wellbeing and benefits policies and support offered by AXA XL.
• Provide expert guidance and support to local HR teams on benefit design and administration and the development of impactful wellbeing initiatives, utilizing data to drive their success.
• Create new initiatives that identify and manage employees at risk for chronic health conditions (e.g., cancer, cardiovascular disease, depression, obesity and chronic pain conditions) to enhance wellbeing and support the sustainability of our insured benefits programs.
• Develop new initiatives that recognize and celebrate individual and team achievements and contributions, aligned to our Navigator values and strategic priorities.
• Cultivate robust partnerships with external vendors, insurance providers, and wellbeing experts, leveraging data insights to negotiate and administer benefit plans and programs that prioritize employee wellbeing, and effectively mitigate key mental and physical health risks to support the long-term sustainability of our benefits program.
• Collaborate closely with HR, finance, and legal teams to ensure that our benefits and wellbeing programs comply with local regulations and reflect global best practices.
• Manage global plans and vendors including our Employee Assistance Programme, business travel accident insurance, and long service award program.

You will report to the Head of Global Benefits.

• Strategic mindset with a genuine passion for driving employee engagement centered on holistic wellbeing that support our employees’ needs and expectations.
• Proven track record in using data-driven strategies for global benefits management and the development of impactful wellbeing programs, integrating employee recognition initiatives.
• A deep understanding of employee wellbeing including key mental and physical health risks and effective strategies to enhance wellbeing and the sustainability of our insured benefits program.
• An understanding international benefits regulations, compliance, and market trends.
• Exceptional analytical and communication skills, enabling effective collaboration across diverse teams and cultures.

Inclusion

AXA XL is an Equal Opportunity Employer and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and enables business growth and is critical to our success. That’s why we have made a strategic commitment to attract, develop, advance and retain the most inclusive workforce possible, and create a culture where everyone can bring their full selves to work and reach their highest potential. It’s about helping one another — and our business — to move forward and succeed.

• Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe.
• Robust support for Flexible Working Arrangements
• Enhanced family-friendly leave benefits
• Named to the Diversity Best Practices Index
• Signatory to the UK Women in Finance Charter

Learn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.

Total Rewards

AXA XL’s Reward program is designed to take care of what matters most to you, covering the full picture of your health, wellbeing, lifestyle and financial security. It provides competitive compensation and personalized, inclusive benefits that evolve as you do.

We’re committed to rewarding your contribution for the long term, so you can be your best self today and look forward to the future with confidence.

Sustainability

At AXA XL, Sustainability is integral to our business strategy. In an ever-changing world, AXA XL protects what matters most for our clients and communities. We know that sustainability is at the root of a more resilient future. Our 2023-26 Sustainability strategy, called “Roots of resilience”, focuses on protecting natural ecosystems, addressing climate change, and embedding sustainable practices across our operations.

Our Pillars:

• Valuing nature: How we impact nature affects how nature impacts us. Resilient ecosystems - the foundation of a sustainable planet and society – are essential to our future. We’re committed to protecting and restoring nature – from mangrove forests to the bees in our backyard – by increasing biodiversity awareness and inspiring clients and colleagues to put nature at the heart of their plans.
• Addressing climate change: The effects of a changing climate are far-reaching and significant. Unpredictable weather, increasing temperatures, and rising sea levels cause both social inequalities and environmental disruption. We\'re building a net zero strategy, developing insurance products and services, and mobilizing to advance thought leadership and investment in societal-led solutions.
• Integrating ESG: All companies have a role to play in building a more resilient future. Incorporating ESG considerations into our internal processes and practices builds resilience from the roots of our business. We’re training our colleagues, engaging our external partners, and evolving our sustainability governance and reporting.
• AXA Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as AXA XL’s “Hearts in Action” programs. These include our Matching Gifts program, Volunteering Leave, and our annual volunteering day – the Global Day of Giving.

For more information, please see axaxl.com/sustainability.

AXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don’t just provide re/insurance, we reinvent it.

How? By combining a comprehensive and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business − property, casualty, professional, financial lines and specialty.

With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.

Learn more at axaxl.com