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Project Coordinator
Job summary
A project management firm is seeking a Project Coordinator / Project Support Officer to support customer-focused branding projects. This role involves coordinating internal teams and schedules, managing customer communication, and ensuring high-quality project delivery. The ideal candidate will possess strong organisational and communication skills and be proactive in their approach. Benefits include a competitive remuneration package, hybrid working options, and ongoing training.
Benefits
Qualifications
- Experience in a project coordination or support role.
- Proven ability to work across multiple departments.
- Experience in a branding or visual communications environment is desirable.
Responsibilities
- Coordinate internal teams and schedules for project delivery.
- Manage communication with customers to support service delivery.
- Monitor project deliverables, budgets, and deadlines.
Skills
Tools
Project Coordinator / Project Support Officer
An exciting opportunity to support customer-focused branding and visual communication projects in a busy project delivery environment. You will coordinate internal teams, schedules, and materials to ensure high-quality delivery and excellent customer service.
- Customer Requirements Coordination: Work with project managers to fully understand customer needs and project specifications.
- Client Liaison: Manage day‑to‑day communication with customers to support service delivery and expectations.
- Internal Collaboration: Coordinate with internal departments to support project delivery and customer experience.
- Issue Management: Handle customer complaints professionally and escalate where appropriate.
- Project Scoping: Use product and material knowledge to support installation and labour requirements.
- Programme Support: Coordinate elements of complex programmes of work.
- Problem Solving: Apply structured problem‑solving techniques to resolve issues effectively.
- Project Tracking: Monitor deliverables, budgets and deadlines and flag discrepancies.
- Sales Support: Identify cross‑selling opportunities and pass leads to the sales team.
- Previous experience in a project coordination or project support role.
- Strong organisational skills with the ability to prioritise workloads.
- Excellent communication skills, both written and verbal.
- Proven ability to work across multiple departments.
- Strong attention to detail and accurate record keeping.
- Good IT skills, including Microsoft Office applications.
- A proactive and customer‑focused approach.
- Experience within a branding, graphics or visual communications environment.
- Awareness of health and safety requirements.
- Experience supporting complex or multi‑site projects.
- Ability to work independently and as part of a collaborative team.
- Competitive remuneration package + benefits.
- Ongoing support and training.
- Hybrid working arrangements available.
- Free onsite parking at all office locations.
- Fun and friendly working atmosphere.
- Contributory pension scheme.
- Employee discount scheme with over 800 retailers.
- Free fruit onsite and numerous healthy living initiatives.
- Generous annual leave plus one extra day for volunteering.
- Employee Assistance Scheme.
- Company events (summer and end‑of‑year social functions).
- Cycle to work scheme.
- Free annual flu jab & eye tests.
To be considered, please submit your CV to our Recruitment Team. Your details will be reviewed and, if a match is found, forwarded to the client.
SALARY: Competitive Salary + Excellent Benefits.
LOCATION: Hybrid working considered; you must live within commute to Stoke‑on‑Trent, Staffordshire, West Midlands.
JOB TYPE: Full‑Time, Permanent.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.