Project Support Officer

Taff Housing; Cardiff; On-site; GBP 28,000; Full time

Job summary

A community support organization is looking for a Project Support Officer to provide tailored support to residents and ensure their safety and wellbeing. Applicants should understand support needs, have experience managing challenging behavior, and be digitally savvy. This role emphasizes promoting independent living and requires abilities to run workshops. The position is based in Cardiff, offering a salary of £27,064 per annum. The closing date for applications is February 19, 2026.

Qualifications

• Up to date safeguarding and child protection understanding.
• Ability to drive and have access to a vehicle.
• A positive approach to tackling project issues.

Responsibilities

• Provide tailored support to the residents of Ty Seren.
• Ensure safety and wellbeing of service users.
• Promote independent living skills.

Skills

Understanding of working with people with support needs

Ability to run workshops/sessions

Experience of managing challenging behaviour

Digitally savvy

Job description

Project Support Officer - £27,064 per annum

What You'll Do

• Provide tailored support to the residents of Ty Seren.
• Ensure the safety and wellbeing of service users in a psychological environment.
• Promote independent living skills with the goal of successful move on into independent accommodation.

What You'll Bring To The Role

• Understanding of working with people with support needs
• An awareness of Housing benefit / and UC benefits
• Ability & ideas to run workshops / sessions and to support residents to achieve their goals and aspirations
• Up to date safeguarding and child protection understanding
• A positive approach to tackling project wide issues and responding positively to residents
• Experience of managing challenging behaviour and resolving conflict
• To challenge behaviour which undermines the ethos of equality
• Ability to drive and have access to a vehicle
• Digitally savvy, able to use Taff's latest technology/kit

Other Useful Information

We welcome any questions in advance of an application, so please get in touch with Jay O'Connor or Kitty Bickerton on 02920 497379 if there's something that matters to you, but we haven't quite covered it.

Full details of the role can be found in the job pack

Closing date: Thursday, 19th February 2026 at 10am

Interview date: Monday, 2nd March 2026

Application Guidance

We are committed to building a diverse and inclusive workplace that reflects the community we serve, and we actively encourage applications from all backgrounds.

To find out more about Taff and view all our current vacancies, please click here - Jobs - Taff Housing Association

Please complete the Equal Opportunities form as part of your application - Equal Opportunity form. This information is essential for us to monitor and promote equality and diversity throughout our recruitment process. Your responses will remain confidential and used only for reporting purpose.

Hints & Tips for Applying

If you're interested in this opportunity and believe you have the skills and experience we're looking for, please scroll down to complete the online application form. We look forward to learning more about you!