Project Support Officer

University of Plymouth; Plymouth; Hybrid; GBP 30,000 - 35,000; Full time

Job summary

A UK higher education institution is seeking an experienced Project Support Officer for its TIS projects team in Plymouth. The role involves providing specialist support for various IT projects while working closely with project managers and stakeholders. Candidates should have experience in project delivery and governance, along with strong organizational skills. This position offers the flexibility of on-site or hybrid work. The salary ranges from £30,378 to £34,610 pro rata annually, including generous leave and benefits.

Benefits

Generous annual leave

Generous pension scheme

Cycle to Work & Electric Car Scheme

Employee Assistance Programme

Development opportunities

Enhanced family leave

Flexible working

Retailer discounts

On-site nursery

Qualifications

• Experience operating in a formal project delivery role.
• Understanding of project governance and processes.
• Ability to manage multiple priorities.

Responsibilities

• Support project delivery by creating and inputting project documentation.
• Plan and administer complex meetings.
• Research and analyze financial data.

Skills

Strong organisational and time management skills

Confidence in using digital tools

Experience supporting projects

Attention to detail

Customer service commitment

Tools

Microsoft Office

Microsoft Teams

Job description

An opportunity has arisen to appoint an experienced project support officer to the TIS projects team, providing specialist project support for a range of IT projects.

About the role

This role offers the opportunity to support a wide range of technical projects that contribute to the University’s strategic goals. You will work closely with project managers and stakeholders across the institution, helping to ensure projects are delivered efficiently and effectively.

There is the opportunity to either work fully office based or hybrid. Flexibility to be on-site will be expected due to business needs.

It is essential for you to have experience operating in a formal project delivery role and to understand project governance and processes.

You will be required to work independently and as part of a team, contributing to project delivery by creating and inputting to project documentation (this includes Project Initiation Documents, Business Cases, Highlight Reports, and managing Risk and Issue Logs); planning and administering complex meetings and pro-actively managing follow on actions; and researching and then analysing / interpreting data - this includes experience with financial data to ensure appropriate budget management.

For an informal discussion to find out more about the role then please contact Andy Dodd: by email at [e-mail]

Please note: We’re currently unable to sponsor this role under the Skilled Worker visa route. However, we welcome all applicants, as other visa options may be available.

We’re looking for someone who can demonstrate:

• Strong organisational and time management skills in a fast-paced environment.
• Confidence in using digital tools including Microsoft Office and Teams.
• Experience supporting projects and working collaboratively with stakeholders.
• Attention to detail and the ability to manage multiple priorities.
• A commitment to excellent customer service and continuous improvement.

For more information about the job and the person specification, please refer to the job description.

Application Process

Please apply online (via the ‘Apply’ button above), demonstrating how you meet the essential criteria outlined in the knowledge, qualifications, training, and experience elements of the job description in your supporting statement.

Following the closing date of the vacancy, you will be notified on the outcome of your application in due course.

Closing date: 12 midnight, Sunday 8 February 2026

3>Our Offer

A successful external candidate for this position would be employed by the University of Plymouth Services Limited, a wholly owned subsidiary of the University of Plymouth. Employees of the University of Plymouth Services Limited work alongside the University of Plymouth colleagues in delivery of Plymouth’s strategic vision, and will adopt the University of Plymouth’s HR policies and procedures in full unless otherwise stated.

When joining us, you will receive:

• Generous annual leave: 25* Days Annual Leave (pro rata if part-time) plus Bank Holidays* & Closure Days*
• Generous pension scheme
• Cycle to Work & Electric Car Scheme
• Employee Assistance Programme
• Development opportunities
• Enhanced family leave
• Flexible working
• Retailer discounts
• On-site nursery

*Pro rata if part-time/fixed term contract

£30,378 to £34,610 pro rata per annum - Grade 5