Programme jobs in United Kingdom

Team Intermediated Sales Analytics

Working Pattern - Hybrid 2 days per week in the Vitality London Office. Full time 35 hours per week.

We are happy to discuss flexible working!

• Cross-Functional Data Operations & Stakeholder Management
• Advanced Analytics & Insight Generation
• Technical People Leadership & Capability Growth

We’re looking for a proactive and collaborative Team Lead to join our Intermediated Sales Analytics function supporting across our Intermediates sales teams. This role acts as a key business partner embedded within the sales teams leading the delivery of data and insight that drives performance and informs strategic decision‑making.

You will manage a team of analysts and senior analysts ensuring the timely and accurate delivery of tactical reporting to optimise performance across the sales funnel. Alongside this you’ll contribute to more strategic analysis and insight that shapes the direction of the intermediated business and its key initiatives. As part of our evolving analytics strategy you’ll help shift the team’s focus from reactive reporting to proactive insight‑led conclusion support while championing a culture of self‑serve analytics and driving adoption of Power BI across the business.

This role is ideal for someone with a strong analytical background who enjoys guiding others working collaboratively across teams and delivering insight in a fast‑paced data‑driven environment.

• Lead and develop a high‑performing team of analysts promoting a culture of collaboration and continuous improvement
• Provide regular coaching, feedback and career‑development support to team members ensuring alignment with goals and strategic team objectives
• Drive team engagement through effective communication, recognition and by creating opportunities for growth and skill enhancement
• Drive team growth and capability, identifying skill gaps and needs while fostering collaboration and knowledge sharing with the direct sales analytics team

• Contribute to the development and maintenance of a reliable reporting infrastructure for the intermediated business area ensuring consistency in KPIs and data processes
• Act as a key point of contact for stakeholders across Intermediated teams and related functions (e.g. Marketing, QA & Compliance, Finance, CRM & Data Science) supporting cross‑functional projects and helping to represent the analytics perspective
• Lead the delivery of the Intermediated Analytics roadmap by coordinating team efforts, contributing to planning discussions and ensuring work is aligned with business needs and timelines
• Coordinate closely with Direct Sales Analytics team to ensure alignment where relevant, collaborate on solving operational challenges and drive joint problem‑solving initiatives that enhance cross‑team efficiency and impact

• Push forward on the team’s overarching strategy, shifting the team’s focus from reactive reporting to proactive insight whilst championing a culture of self‑serve analytics
• Carry out analysis across a range of topics to support business decision‑making, including interpreting A/B test results, modelling scenarios and identifying opportunities for optimisation and growth
• Design and deliver analytics models that support performance improvements within the sales teams
• Interpret key metrics and performance indicators, identifying trends, risks and opportunities and communicating findings clearly to stakeholders
• Stay informed on relevant industry trends, best practices and emerging themes to overlay on pieces of insight and feed into the strategic direction of the team
• Take ownership of specific analytics projects both within the team and in collaboration with other departments ensuring timely and high‑quality delivery
• Champion the use of AI and emerging technologies to enhance the team’s analytical depth and efficiency proactively identifying opportunities to integrate innovative tools and elevate the team’s insight generation capabilities

• Advanced knowledge in Excel, Power BI and SQL
• Intermediate knowledge of Python
• 3–5 years experience working as a senior or above in an analytics role
• Effective communication of complex analytical concepts and results
• Experience coaching / mentoring individuals
• Proven track record of improving processes and driving efficiency
• Experience of using large and varied data sets to yield credible, effective insights
• A good understanding and knowledge of the insurance industry as well as contact‑centres
• Proven problem‑solving, decision‑making and prioritisation skills
• Excellent communication skills with the ability to work and communicate with stakeholders from all levels of the business
• Proven experience in project management with the ability to plan, execute and deliver initiatives on time while coordinating multiple stakeholders and managing competing priorities

• Bonus schemes – a bonus that regularly rewards you for your performance
• A pension of up to 12% (we will match your contributions up to 6% of your salary)
• Our award‑winning Vitality health insurance with its own set of rewards and benefits
• Life Assurance – four times your annual salary

These are just some of the many perks that we offer! To view the extensive range of benefits we offer please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!

• Help you to be the healthiest you’ve ever been.
• Create an environment that embraces you as you are and enables you to be your best self.
• Give you flexibility on how, where and when you work.
• Help you advance your career by playing to your strengths.
• Give you a voice to help our business grow and make Vitality a great place to be.
• Give you the space to try, fail and learn.
• Provide a healthy balance of challenge and support.
• Recognise and reward you with a competitive salary and amazing benefits.
• Be there for you when you need us.
• Provide opportunities for you to be a force for good in society.

At Vitality we’re committed to diversity and inclusion because it’s good for our employees, for our business and for society. We welcome applications from individuals of all backgrounds, experiences and perspectives.

Vitality is a business that drives positive change. We reward people for making and sustaining healthier choices. But healthy people also need a healthy environment. To learn more, please visit our Careers page.

If we are fortunate in receiving a high volume of quality applications we may need to close this vacancy early. If you are interested please submit your application as soon as possible.

We’re really excited to announce that we have recently been awarded Top 10 Best Places To Work in The Sunday Times Awards 2024!

Vitality is a multi‑award‑winning UK insurance brand here to make the world a healthier, happier place.

We’ve been a purpose and values‑driven business from day 1—long before it became fashionable. Our core purpose is to make people healthier and protect their lives. Vitality pioneered shared‑value insurance. We incentivise people to live healthier longer lives; they benefit our business and society. We’re successful because we attract, develop and retain the best people and because we care.

Plus you get to join our 1.7 million members with access to our unique health insurance and healthy living programme. Just to make sure you know our products inside and out.

Ready to find out if we’re the right fit for you? We can’t wait.