Coordinator

Morrison Utility Services Limited.; Swalwell; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading utility services company in the UK is looking for a Coordinator to join their Telecoms team in Swalwell. This role involves managing job packs, permits, and maintaining accurate records while ensuring team collaboration and effective communication. Candidates should have experience in administrative tasks and possess a strong attention to detail. The company is committed to creating a supportive work environment with various benefits including a pension scheme, health care cash plan, and a discretionary bonus scheme.

Benefits

Matched or contributory pension scheme

Online GP service

Employee assistance programme

Access to retail discounts

Health Care Cash Plan

Discretionary bonus scheme

25 days annual leave plus bank holidays

Qualifications

• Strong attention to detail to identify errors quickly.
• Experience in admin or coordination work to handle data.
• Ability to follow processes from start to finish.

Responsibilities

• Manage job packs, permits, and task updates.
• Review job packs for permit conditions and request as needed.
• Submit R1 forms and close tasks on the system.

Skills

Task management

Attention to detail

Clear communication

Team collaboration

System usage confidence

Job description

Overview

Right across infrastructure, there's a requirement to not only maintain, but also renew and reimagine. Whatever stage you're at in your career; with us you'll have an opportunity to grow and develop. Delivering essential infrastructure services for life, while being safety first, and client and customer centric in a friendly, fun and respectful environment where you are encouraged to thrive.

Where will you be working?

At M Group Telecom, we’re enabling and enhancing telecom networks, playing a lead role in the delivery of our tech enabled future. We deliver full network cycle services for fixed, private and mobile operators. Fixed networks – Our Fixed networks team provides turnkey solutions for the surveying, designing, building and commissioning new networks, while supporting the repair, maintenance and operation of existing networks.

What will you be doing?

We're looking for a Coordinator to join our busy Telecoms team. You’ll help keep our work running smoothly by managing job packs, permits, and task updates. In this role, you’ll review job packs to check permit conditions. You’ll request permits when needed and send job packs to our field crews. You’ll also submit R1 forms, close tasks on our system (Optimus), and create DFE records. You’ll complete A55 forms and help process billing too. You’ll work closely with other teams to make sure everything is accurate and on time. You’ll need to stay organised, follow clear steps, and keep good records.

• Can manage tasks and meet deadlines
• Pays attention to detail
• Communicates clearly
• Works well with others
• Is confident using systems and forms

You don't need to know everything on day one. We'll give you the training and support you need to succeed. If you like keeping things in order and want to be part of a team that builds and maintains telecoms networks, we'd love to hear from you.

You'll bring strong attention to detail. You'll spot errors quickly and fix them before they cause problems. You'll be confident working with systems and forms. You'll know how to follow a process from start to finish without missing a step. You'll be someone who stays organised even when things get busy. You'll manage your time well and keep track of what needs doing. You'll be able to switch between tasks without losing focus. You'll be comfortable working with others. You'll speak clearly and listen carefully. You'll share updates and ask questions when you need to. You'll work closely with teams in the office and out in the field. You'll have experience in admin or coordination work. You'll know how to handle data and keep records up to date. You'll understand the importance of accuracy and deadlines. You'll be ready to learn. You'll take on new systems and ways of working with a positive attitude. You'll ask for help when needed and support others when you can.

Our Values

• We're responsible and go further for our people, clients, communities and the planet
• We're open and seek new and better ways of exceeding expectations
• We're together and as one team; the whole is greater than the sum of the parts
• We're ambitious and embrace opportunity, to lead essential infrastructure services for life

Benefits

We offer a range of benefits designed to support your life in and out of work, some of which include:

• Matched or contributory pension scheme
• Online GP service, 24 hours a day, 365 days a year
• Employee assistance programme
• My Rewards portal, access to 1000’s of retail discounts
• Life assurance
• Cycle to work, salary finance and give as you earn schemes
• Enhanced maternity, paternity leave and adoption leave
• Reward and recognition scheme

In addition, this role offers:

• Health Care Cash Plan, giving you the ability to claim back medical expenses for things like dental, eye care and physiotherapy and much more!
• Discretionary bonus scheme
• 25 days annual leave plus bank holidays
• Recommend a friend - get rewarded for introducing people to us!

We want to be an employer of choice and a great place to work, attracting diverse and talented people, who join us and make a difference. We're one of the Top 100 UK companies actively supporting and recruiting army veterans. Our ENABLE inclusion networks bring together people who have a shared passion, to help create an environment where everyone belongs. Our values help to shape our culture and how we work with one another. If you're a trainee, apprentice or graduate, or progressing through your career, our people benefit from industry recognised programmes, training and development. It's an exceptional time to be a part of M Group.

Please note: Occasionally, job adverts might be closed before the stated closing date. Do apply as soon as possible to ensure your application is considered. For certain roles, successful candidates will be subject to 3rd party background checks as part of the hiring process. Some roles require drug and alcohol testing as part of induction and onboarding.