Jobs in United States

Position – Business Analyst

Location – UK-based (remote working)

Reporting to – Product Manager

Salary – £50,000 - £70,000 Depending on skill level and experience

IPPEX Global is an innovative software business delivering a global payroll platform to some of the largest payroll service providers in the world. Formed in 2016, IPPEX Global set out to transform the way global payroll services are managed through a single system to manage the end-to-end global payroll process. Designed to unite the operations of the client, global provider, and local provider through a common process, IPPEX Cloud is an integrated suite of applications operating as a Software-as-a-Service (SaaS) offering that combines task management, service requests, file management, data management, global reporting, payroll payments and an employee portal for access to payslips and other documents.

IPPEX Global has created this new position to support the growth of the business and the ongoing evolution of its software products.

This role is to provide requirements capture, business and technical analysis in order to support the development of IPPEX Global software products and will have a scope to influence both the delivered software solutions and wider stakeholder engagement ensuring the successful candidate will have a variety of work and an opportunity to grow with the business.

The ideal candidate will be expected to have extensive experience of operating as a business analyst or similar role on complex systems within a modern software development environment with a proven track record of delivery.

• Clarify and prioritise business requirements and meticulously detail acceptance criteria and deliverables
• Produce wireframes, diagrams, business rules, detailed design specifications and data models to support development, as required, and also participate in design and architectural discussions
• Facilitate workshops and related meetings to provide liaison between customers, business stakeholders and the development team, understand business processes and identify high-level requirements
• Work with the wider development team to produce epics and user stories to identify milestones, objectives and risks and coordinate refinement, estimation and planning across implementation, test and delivery via the backlog
• Work with the test team to facilitate sign-off and oversee software delivery
• Work with the product support team to assist in ongoing training and diagnose complex customer issues, identify root causes, and generate actionable bug reports

• Demonstrable strong analytical and problem-solving skills with the ability to gather and document complex business and technical requirements with precision
• Understanding of modern software development processes (agile) and related tooling (e.g., Jira) and the SDLC
• Excellent verbal and written communication skills, capable of engaging with both technical and non-technical stakeholders
• Experience as a Product Owner or similar role within a modern agile software development environment
• Proactive and positive attitude with ability to collaborate and adapt to changing requirements
• Proficiency with MS Office (Excel, Word, PowerPoint)

• Bachelor’s Degree in Business Administration and/or IT, Computer Science, Software Engineering or related field (or equivalent industry experience)

• Minimum 3-5 years experience as a Business Analyst or related role in a modern software development environment

• Experience with data modelling and visualization tools (Power BI, Tableau) and data querying languages (SQL)
• Experience with diagram tooling (Lucidchart, Miro, Draw.io)
• Experience with payroll and/or payment-related systems
• Knowledge of modern software development and tooling, particularly C#/.NET and web-based applications
• Knowledge of scalable microservice architectures and containerisation technologies

• Small but capable team of highly motivated, experienced individuals, working remotely with technical autonomy and a relaxed culture focused on delivering high-quality software
• Culture of innovation, collaboration, and continuous learning with opportunities to influence key decisions and grow with the business
• Join a talented team delivering a 24x7 software application for top global accounting firms and enterprise clients

If you are interested in being considered for this role, please send your resume along with a short covering letter outlining why you would be suitable for the role, to our retained HR Consultant, Gemma Cooke - gemma@harwood-hr.co.uk