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Randstad Technologies Recruitment
IT Engineer
Job summary
A recruitment agency is seeking IT Engineers across the UK for a non-technical role in a major retail rollout of EPOS equipment. Responsibilities include diagnosing faults, installing IT equipment, and providing support. Ideal candidates will have hardware break/fix experience and strong customer service skills. Competitive daily rates and company benefits are offered.
Benefits
Qualifications
- Experience in EPOS terminal upgrades.
- Proficiency in printer installations and upgrades.
- Ability to troubleshoot hardware issues effectively.
Responsibilities
- Diagnose and resolve hardware/server/storage faults.
- Install, configure, and maintain IT equipment.
- Provide on-site & remote technical support.
Skills
COMPANY OVERVIEW
Our client is a privately owned company operating in the Information Technology / Hardware Support and IT Asset Lifecycle sectors. They were founded in the late 1980s and have head offices in Leicester. The company provides a full suite of services focused on hardware / IT lifecycle, largely for resellers. Key service areas include:
- Hardware Support
- Inventory Management
- Secure Data Disposal
- UPS / Power Systems Support
- Hardware Supply
- Asset Repairs
THEIR COMPANY USP s
- Channel-Only, White-Label Service Model
- End-to-End, In-House IT Lifecycle Management
- Nationwide Reach with 20+ Forward Stocking Locations (FSLs)
- Security and Compliance Expertise
- Sustainability and Repair-First Ethos
- Flexible, Modular Service Offering
- Highly Trained In-House Engineers & 24/7 Support
- Proven Reliability and Longevity
Due to a large retail contact being won, we are looking for IT Engineers to carry out a non-technical role for a major nationwide retail rollout of EPOS equipment, where assembly and fitting of units is required.
We are looking for a number of Field Service Engineers to join their existing team across the UK in the following areas on a subcontract basis:
- London and South East
- North West
- Midlands
- Yorkshire
- North East (Newcastle)
- South West
- South Wales
- Scotland
You will deliver on-site and remote support for servers, storage, and networking systems. You will work with leading vendors (HPE, Dell, IBM, Lenovo, EMC, NetApp, Hitachi, Cisco), resolving hardware break/fix incidents and supporting customer IT infrastructure.
- Diagnose and resolve hardware/server/storage faults
- Install, configure, and maintain IT equipment
- Provide on-site & remote technical support
- Collaborate with teams to meet SLAs
- EPOS Terminal Upgrade Installation
- Printer installs and upgrades
- Hardware break/fix experience
- Strong troubleshooting & customer service skills
- The person - punctual, reliable, flexible, proactive, and willing to learn
- Rate - £140 - £150 per day (DOE)
- Company Van Provided + Fuel Card
- Monday to Friday
- 8am – 5pm
- 5 x installs per day (approx. 1 hr installs)
- Contract duration October 2025 – July 2026
- Weekend work & Overtime available
Please call Clare or text on (phone number removed) for more detail and please apply to this advert to prompt a call back.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.