Payroll jobs in United Kingdom
Customer Service Payroll Executive
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Retail Human Resources plc
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Interaction Recruitment
Customer Service Payroll Executive
Job summary
A leading financial institution in Central Bristol is seeking a Customer Service Payroll Executive to provide exceptional support within the Payroll department. This role involves data management, assisting with payroll queries, and ensuring compliance with HRMC rules. Ideal candidates should have excellent communication skills and be proficient in Microsoft Office. The role offers a competitive salary, generous holiday package, and opportunities for career development in a supportive culture.
Benefits
Qualifications
- Passionate about delivering exceptional customer service.
- Thrives on helping others and ensuring their needs are met.
Responsibilities
- Entering data, raising invoices, and submitting timesheets.
- Handling expense claims in compliance with HMRC rules.
- Understanding and addressing Auto-Enrolment Pension inquiries.
- Helping contractors with payslip queries.
- Providing exceptional multi-channel customer service.
Skills
Join our clients team as a Customer Service Payroll Executive!
Location: Central Bristol
Contract Type: Permanent
Working Pattern: Full Time (37.5 hours per week, Monday–Friday, 9 am – 5:30 pm)
Salary: 26,000 – 28,500 per annum
Are you passionate about delivering exceptional customer service in a dynamic environment? Do you thrive on helping others and ensuring their needs are met? If so, we have the perfect opportunity for you!
We are a leading financial institution, providing top–notch payroll, HR, and contract administration services to recruitment agencies and temporary workers across the UK. Our commitment to outstanding customer service has earned us a stellar reputation in the industry. Join our dedicated team and be a part of something great!
We're expanding our Operations Team and looking for a Customer Service Executive to support our busy Payroll department. This is your chance to contribute to our success while growing your career in a friendly, supportive atmosphere.
- Data Management: Entering data, raising invoices, and submitting timesheets on behalf of contractors and agencies.
- Expense Processing: Handling expense claims in compliance with HMRC rules and company policies.
- Pension Queries: Understanding and addressing Auto–Enrolment Workplace and Private Pension inquiries.
- Payroll Assistance: Learning about payroll processes and helping contractors with payslip queries.
- Customer Interaction: Providing exceptional multi–channel customer service via telephone, email, and webchat (with a target of 60 calls per week).
- Excellent written and verbal communication skills.
- A friendly and professional telephone manner.
- Proficiency in Microsoft Office, especially Excel.
- Competitive Salary: Enjoy a salary between 26,000 and 28,500.
- Generous Holiday Package: 22 days plus bank holidays, increasing to 25 days with service.
- Hybrid Working: Option to work from home up to 2 days a week after probation.
- On–Site Gym Access: Stay fit and healthy with our free gym facilities.
- Career Development: Benefit from comprehensive training and professional growth opportunities.
- Supportive Culture: Be part of a friendly and collaborative workplace where your contributions are valued.
- Conveniently located near Broadmead/Cabout Circus, just a 13–minute walk from Bristol Temple Meads train station.
Ready to Make a Difference?
If you're excited about providing exceptional customer service and being part of a thriving team, we want to hear from you! Apply today and take the first step towards a rewarding career with us. Shortlist candidates will be contacted within 24 hours.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.