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Ant International

London, United Kingdom

Other

Yes

4

05.05.2025

19.06.2025

Introduction:

WorldFirst is a subsidiary of Ant International, a global digital payment and financial services leader. Through the World Account, WorldFirst is meeting the needs of SMEs engaged in international trade or business, both online via marketplaces or websites, as well as offline to support importers and exporters. This includes global collection (receiving payments), making payments, currency conversion, risk management to help WorldFirst customers reduce costs, improve turnover efficiency to generate more revenue and sales, and quickly capture global business opportunities. WorldFirst serves one million customers worldwide and is connected to over 100 marketplaces.

WorldFirst is shaking up the financial services industry - our mission as a FinTech is ‘to make it easy to do business anywhere’. Our Strategic Account Management team is responsible for driving commercial growth across existing accounts, as well as helping prospect new ones.

What You’ll Do:

• Deliver a high touch service to the accounts that you own, ensuring each account feels truly valued by us.
• Upsell and cross-sell into existing accounts to increase revenue.
• Create solutions and provide detailed education to merchants regarding products and processes.
• Work cross-functionally to help expand our offering, e.g., with Marketing, GTS, Product, etc.
• Be a thought partner by sharing your views and customer feedback with the wider team, ensuring the customers’ voice is heard across the business.
• Attend networking events, gain referrals, and stay up to date with market trends to understand our space.
• Be passionate about helping SMEs grow – we want to help the “little guy” and hope you are passionate about making a difference too.
• Have good knowledge of the e-commerce space with a background in optimizing and upselling into existing accounts.
• Influence internal and external stakeholders effectively.
• Be intellectually curious – someone eager to learn and interested in commercial growth.
• Possess the passion and ambition to reach and exceed targets.
• Be a mentor to our existing team, enjoy collaborating, and value teamwork.

Who We Are:

WorldFirst is proud to be an equal opportunity employer. We are passionate about creating a diverse and inclusive workplace where our people feel they belong and can reach their full potential. We believe our differences are our strengths and are committed to recruiting, developing, and retaining a team from a variety of backgrounds, perspectives, and skills.

We encourage applications from all individuals regardless of race, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, religion or belief, and marriage and civil partnership.