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Workshop Assistant
Job summary
A leading rental service provider in the UK is seeking a Workshop Assistant to support logistics and customer service operations. Responsibilities include preparing hire documentation, inspecting returned goods, and maintaining stock levels. The ideal candidate will ensure exceptional customer experiences and adhere to health and safety standards. This role demands a proactive approach and teamwork to uphold industry standards.
Responsibilities
- Convert new hire orders to hire contracts by picking, checking, and packing items.
- Prepare pre-hire documentation including hire contracts and manuals.
- Initial inspection of returned goods for damages.
- Provide excellent customer service in a business-to-business environment.
A fantastic opportunity has arisen for a Workshop Assistant to join our team at Sunbelt Rentals UK. It’s our vision to own the future of rentals and our mission to deliver a world-class experience. As a Workshop Assistant in our business, you’ll help us to deliver exceptional customer experiences and live up to our values, setting an unrivalled standard for the industry.
Key responsibilities include;
Converting new hire orders to hire contracts by picking, checking and packing items prior to despatch using a variety of shipping methods.
Preparation of pre-hire documentation including hire contracts and printing of pre-published instruction manuals
Preparation of courier waybills and manifests to complete the required shipping documentation.
Initial inspection of returned goods to check for damages or missing items.
Cleaning of product before and after hire.
Loading and unloading vans.
Maintaining stock levels or spares and accessories.
Handling goods inwards for the building and distributing material to the relevant department.
Providing support and assistance to staff and customers in order to provide excellent customer service in a business to business environment.
Use of dedicated hire software and scheduling packages.
Occasional deliveries of urgent orders (via company van)
Ensure good housekeeping in all work areas to ensure that the company health, safety, quality and environmental policies and processes are adhered to.
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.