Senior Library Assistant

Moonfire Technology; West Midlands; On-site; GBP 30,000 - 32,000; Full time

Job summary

A local library service is inviting applications for a Senior Library Assistant position in Stratford. The role involves assisting customers with transactions, overseeing staff activities, and supporting community outreach. Candidates should have strong customer care skills, experience in a library or customer-focused environment, and enjoy engaging in STEM activities. The position offers a fixed-term contract with a salary of £30,288 – £31,611 per annum, ending on 31 March 2027.

Qualifications

• Excellent customer care skills and a passion for library services.
• Experience in a library or customer-focused role with strong literacy, numeracy, and IT skills.
• Enjoyment of STEM and digital engagement.

Responsibilities

• Assist customers with transactions and basic digital skills.
• Provide information provision and support events.
• Oversee staff activity and conduct cashing/banking functions.

Skills

Customer care

Literacy skills

Numeracy skills

IT skills

Engagement in STEM activities

Job description

Senior Library Assistant – Stratford Library

Newham Libraries is inviting applications for a senior library assistant in Stratford. The position is a 2‑term contract at a fixed rate of £30,288 – £31,611 per annum, ending 31 March 2027.

About the Library Service

The library network across Newham delivers high quality collections and events, with a focus on inclusive, community‑led engagement. Priorities include a relevant book stock, a strong digital lending service and meaningful outreach to families and young people.

Key Responsibilities

• Assist customers with transactions, shelving, layout and basic digital skills sessions.
• Provide information provision, sign‑posting and run or support events (e.g. Under 5 storytimes).
• Support outreach activities or resident forums as required.
• Open and close the building, take bookings and payments, oversee staff activity and conduct cashing/banking functions as a duty manager.

Qualifications and Experience

• Excellent customer care skills, genuine passion for library services and a love of reading.
• Experience in a library or similar customer‑focused role, with strong literacy, numeracy and IT skills.
• Enjoyment of STEM and digital engagement, and a track record of running engaging activities.
• Ability to work effectively with the public and in a team environment.

Application Information

Closing date: 8 February 2026.

Equality, Diversity, and Safeguarding

Newham is committed to an inclusive, anti‑racist environment. Applications are considered on merits regardless of age, disability, ethnicity, faith, gender identity or sexual orientation. The role involves working with children and vulnerable adults; a DBS check will be required. Please attach a supporting statement (max 2 A4 sides) explaining how you meet the criteria.

Personal Data

Personal information collected will be used to verify identity and for Cifas fraud prevention. For details, see https://www.cifas.org.uk/fpn.