Apprentice Library Assistant

Lancashire County Council; Lancashire; On-site; GBP 10,000 - 40,000; Full time

Job summary

A local government library service in Lancashire is seeking an Apprentice Library Assistant. This temporary role involves supporting the library team by assisting customers with digital resources, planning events, and providing a welcoming environment. Ideal candidates will possess strong communication and digital skills. You will work an average of 37 hours per week, with opportunities for training and support to enhance your library service knowledge. Join us to contribute to a vibrant community space.

Benefits

Competitive salary

Generous holiday entitlement

Employee Assistance Programme

Bank Holidays

Qualifications

• Passionate about reading and sharing this with others.
• Ability to work with a range of stakeholders.
• Willingness to support diverse events and activities.

Responsibilities

• Assist customers with accessing digital resources.
• Support planning and delivery of library events.
• Encourage customers to use online information services.

Skills

Excellent communication skills

Digital skills

Customer service focus

Job description

Overview

Salary 12.21 per hour | 37 hours per week | Full time, Temporary 2-year | Weekends Enhancements | Burnley Library

Are you passionate about reading and enjoy helping others? We are looking for an enthusiastic, customer focussed and digitally confident individual to join our library teams. Lancashire Libraries are a vital service that provide welcoming, inclusive spaces where people of all ages can connect, learn and feel safe. We\'re proud to offer access to quality resources, knowledgeable and friendly staff, and a supportive environment for everyone.

What You\'ll Be Doing

As an Apprentice Library Assistant, you\'ll support the delivery of a high-quality library and information service. This includes:

• Assisting customers with accessing digital resources and information.
• Supporting in the planning and delivery of events (e.g. author events, class visits).

A Library Apprentice to work at Burnley Library. This is a temporary 2-year role, working an average of 37 hours per week. This will include some evenings and weekends, over a two-week rota (see attached rota at the bottom of the advert).

What We’re Looking For

Our ideal person will be welcoming and friendly, have a love for reading and be passionate about sharing this. You will have excellent communication and digital skills, be able to work with a range of stakeholders and be able to deliver a customer focused service.

As an apprentice, you will work with a team in offering a high-quality library and information service and you will support the planning and the delivery of a diverse range of events and activities. You will support and encourage customers to access online information and resources, for example accessing free eBooks and newspaper apps or helping someone find reliable information, such as applying for a passport.

Apprentices will have the opportunity to gain in-depth knowledge about the Library Service and receive appropriate training and support to assist in the provision of an efficient and effective library service. You will work towards gaining the work-based in Library, information and archive services assistant / Institute for Apprenticeships and Technical Education in a timely manner.

Sometimes, you will need to work at other locations, and the role may involve some lone working.

Why Join Us

• A competitive salary and access to the Local Government Pension Scheme with generous employer contributions.
• A great holiday entitlement of 26 days annual leave (pro rata), rising with length of service, plus Bank Holidays.
• Weekend pay enhancements.
• Employee Assistance Programme, credit union, counselling, and discounts on phone contracts, gym and lots more!

How to Apply

We encourage all applicants to visit any Lancashire Library to see what is on offer. Before submitting your application, please make sure you have given good examples of how you meet the criteria detailed on the job description and person specification (see attached at the bottom of the advert).

For further queries about the role, please contact Anna Haywood (Mondays or Tuesdays) - 01772 537981.

The post you are applying for is covered by the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975 (as amended in 2013). If successful you will be required to apply to the Disclosure and Barring Service (DBS) for a \'disclosure\'. Further information can be found on the \'Our Recruitment Process\' tab.

We reserve the right to close a vacancy early and before the closing date if we receive sufficient applications.

Rota