Junior jobs in United Kingdom

Junior Professional Services Consultant

We are seeking highly motivated professionals with an understanding of cloud-based and Software as a Service (SaaS) solutions to join our Professional Services department.

Successful candidates will be vibrant individuals with strong interpersonal skills, capable of working with our front and back-office teams as well as global channel partners to maximize value for our customers. Attention to detail is essential for all team members at Asite.

This role offers an excellent opportunity for forward-thinking individuals eager to learn and advance their careers, with a passion for working in a growth-oriented company.

The Junior Consultant will collaborate with the regional Professional Services team on post-sales activities with Asite’s customers. They will also work closely with the App Builder, Development, and Support teams to meet customer needs and ensure high satisfaction levels. Additionally, the Junior Consultant will assist in implementing customer projects on the Asite platform and oversee the initial system rollout within the customer’s organization.

1. Manage all post-sales activities through relationship building, product knowledge, planning, and execution.
2. Develop a deep understanding of the product and communicate relevant features/functions to customers based on their business needs.
3. Assist with new customer implementations as required.
4. Establish deployment, change management, and adoption plans with each customer.
5. Enhance customer retention through regular check-ins and quarterly health checks.
6. Integrate Asite's platform into each customer's core architecture.
7. Track and manage enhancement requests and bugs on behalf of customers.
8. Act as the voice of the customer and provide internal feedback for service improvements.

• Excellent oral and written communication skills
• Ability to manage multiple priorities successfully
• Strong attention to detail
• Outstanding work ethic and results-oriented mindset
• Good presentation skills
• Background in AECO industry is advantageous
• Willingness to travel as per project requirements

• Type: Full-time
• Experience: Junior level
• Functions: Consulting, Management, Customer Service, Business Development, Project Management, SaaS Implementation
• Industries: Information Services, Information Technology, Management Consulting, Construction Project Management, Digital Construction, Construction Technology
• Compensation: Competitive salary based on experience

Please note that a valid work permit is required if you are not a passport holder of the country for the vacancy. For more information, check our Blog.

Ensure all applications are submitted via the 'Apply now' button. Do not provide bank or payment details during application.

Created on 26/04/2025 by TN United Kingdom