Jobs in Wolverhampton, United States

Dscout is a flexible Experience Research Platform for capturing in-context insights from high-quality participants, bridging the gap between product teams and users. Leading brands like Sonos, Spotify, Duolingo and Best Buy use Dscout to test ideas, iterate quickly, collaborate, and build confidently. We are expanding our smart and driven team and would love for you to join us.

We are seeking a Senior Director of Solutions Consulting to lead, scale, and evolve our Solutions Consulting organization at Dscout. This director-level role will set the vision for how Solutions Consulting drives growth, ensuring that every client interaction reflects Dscout’s value, expertise, and commitment to innovation. You will build and manage a world-class team, partner closely with Sales leadership to accelerate revenue, and collaborate across Marketing and Product to strengthen our market presence and competitive edge.

This is an opportunity for a seasoned leader who combines deep pre-sales expertise with strategic vision and operational excellence.

• Set Vision & Strategy: Define and communicate the vision for Solutions Consulting, aligning team goals with overall sales and company objectives. Ensure the function is a trusted, strategic lever in the sales cycle.
• Build & Scale the Team: Recruit, develop, and retain top Solutions Consulting talent. Establish clear career paths, mentoring frameworks, and a culture of coaching and excellence.
• Operationalize Best Practices: Standardize processes, playbooks, and metrics to ensure consistency, quality, and scalability across all client engagements.
• Drive Excellence in Client Engagements: Ensure our Solutions Consultants deliver high-impact demos, proof-of-concepts, and evaluations that resonate with enterprise buyers and secure the “tech win.”
• Executive Partnership with Sales: Work in lockstep with Sales leadership and Account Directors on deal strategy, forecast accuracy, and pipeline acceleration. Provide executive-level pre-sales consultation on strategic accounts.
• Cross-Functional Leadership: Collaborate with Marketing to shape pre-sales collateral and thought leadership, and with Product to bring structured, actionable customer feedback into roadmap discussions.
• Measure & Report Impact: Define KPIs for Solutions Consulting (e.g., demo-to-close ratios, evaluation success rates) and regularly share insights with the Sales and executive leadership team.
• Market & Competitive Expertise: Stay ahead of industry trends, competitive moves, and client needs. Ensure the team is continuously updated and prepared to differentiate Dscout in the market.

• 7+ years of experience in Solutions Consulting, Solutions Engineering, or related pre-sales roles within SaaS, with at least 5+ years in a senior leadership position.
• Proven track record of scaling and managing large, geographically distributed pre-sales teams.
• Deep knowledge of design research, UX research, or human-centered research domains.
• Strong executive presence with excellent communication and presentation skills, comfortable influencing at the C-suite level.
• Demonstrated ability to define strategy while driving operational execution.
• Experience building cross-functional partnerships that influence company growth and product direction.
• BA/BS in business, anthropology, sociology, market research, design research, HCI, or equivalent experience.

• Experience with Dscout, UserTesting, Maze, or other UX research and usability testing platforms.
• Expertise in qualitative research methodologies, product management, or design thinking.
• Experience developing enablement programs, certification paths, or pre-sales excellence frameworks.
• Background leading SC functions in high-growth SaaS organizations serving enterprise clients.

Dscout is an equal-opportunity employer that values diversity. We do not discriminate based on identity, including race, color, religion, national origin or ancestry, sex, gender identity and expression, age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law.

If you need reasonable accommodations for any part of the employment process, please email us at accommodations@dscout.com with the nature of your request and your contact information.