Jobs in Solihull, Italia

At Pleased, our mission is to please our clients and their customers. We offer an all-inclusive, easy‑to‑use, and affordable support software.

We’re looking for people passionate about our product and serving our clients. Our team members enjoy a dynamic and flexible work life that empowers them to create value and rewards them generously for their contributions.

Pleased.com is a new and exciting SaaS customer support solution for small and large businesses. We improve the application daily and continuously add new features, so you’ll always have something new and exciting to work on.

We are a small, fast‑moving agile team that drives growth and innovation. We trust you to do your job with a focus on results and support you in achieving, growing, and removing any obstacles.

We support flexible hours – employees can choose their own schedule as long as they collaborate and attend stand‑ups. Our core hours are 10 am‑3 pm in a local time zone, with flexibility outside of that window.

As an independently managed and financed company, we make decisions based on building the best platform, not on arbitrary shareholder or VC targets. We truly are a tech company dedicated to excellent care for our team members.

• Develop customer service SaaS application for customer service agents and SDK for clients.
• Develop responsive frontend in VueJS.
• Focus on performance and user experience.
• Work with Product Owners and other development team members to determine new features and user stories needed in applications and projects.
• Participate in code reviews with peers to ensure each increment adheres to the original vision as described in the user story and to all standard resource libraries and architecture patterns.
• Respond to support calls for applications in production for quick diagnosis and repair to keep things running smoothly for clients.
• Participate in team ceremonies, including planning, grooming, product demonstrations, and retrospectives.

• Familiarity with at least one of Vue, React, Angular.
• Familiarity with state management such as Vuex, Redux, or NgRx.
• Familiarity with Git, ES6, Webpack, and Sass.
• Experience with real‑time application.
• Firebase experience is a bonus.
• Ability to work independently.
• Excellent communication skills.

• Quarterly bonuses
• Top‑of‑the‑line equipment
• Referral bonuses
• 28 days paid annual leave
• Annual company retreat
• Highly talented, dependable co‑workers in a global, multicultural organisation
• Payment via DEEL, a world‑class online wallet system
• Flexible hours with core 10 am‑3 pm, and freedom to choose your schedule outside of that window
• Recognition and rewards based on contribution and impact