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Online Travel Guide
Job summary
A remote travel service company is looking for an Online Travel Guide to assist customers with trip planning and travel questions. You'll provide support via phone, email, or chat, helping clients book reservations and explore travel options. Ideal candidates should have strong communication skills and a friendly demeanor. The role offers flexible working hours and a supportive team environment.
Benefits
Qualifications
- Strong communication and customer service skills required.
- Experience with online booking systems preferred.
- Ability to stay organized with attention to detail necessary.
Responsibilities
- Assist customers with booking flights, hotels, and transportation.
- Provide support through phone, email, or chat.
- Guide customers in answering basic travel questions.
- Update reservations and confirm details for accuracy.
- Support the team with daily travel service tasks.
Skills
We are seeking a remote Online Travel Guide to assist customers virtually with trip planning and travel questions. You’ll help clients explore options, book reservations, and ensure their journey is as smooth as possible—all online.
Responsibilities:
Assist customers with booking flights, hotels, and transportation.
Provide clear and friendly support through phone, email, or chat.
Answer basic travel questions and guide customers to the right options.
Update reservations and confirm details for accuracy.
Support the team with day-to-day travel service tasks.
Qualifications:
Strong communication and customer service skills.
Comfortable using computers and online booking systems.
Ability to stay organized and pay attention to detail.
Friendly, helpful, and patient with customers.
Previous experience in customer service or hospitality is a plus, but not required.
Job Type: Remote — Full-time or Part-time
Benefits:
Flexible schedule opportunities
Work from home
Training and growth potential
Supportive team environment
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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