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Job summary
A dynamic fashion business is seeking a temporary customer service representative to provide excellent support across various channels. The ideal candidate will have previous customer service experience and strong communication skills. You will manage customer queries, returns, and updates while working in a friendly team environment for three days a week. Immediate start preferred.
Qualifications
- Previous experience in a customer service role required.
- Ability to communicate clearly and professionally.
- Self-efficient and proactive approach is essential.
Responsibilities
- Act as first point of contact for customers across various channels.
- Manage customer queries, returns, and order updates.
- Provide ongoing general support to the customer service team.
Skills
Hours: 3 days a week (Monday to Wednesday, 9:30am – 5:30pm)
Start Date: ASAP for at least 3 months
We're looking for a confident and reliable individual to join a lovely team on a temporary basis to support customer service operations within a dynamic fashion business.
You’ll be the first point of contact for customers, providing excellent service across various channels (email, live chat, etc.). You’ll be helping to manage day-to-day customer queries, returns, order updates and general support.
Responsibilities will include:
- Previous experience in a customer service role
- Clear, professional communication skills
- Able to work independently and efficiently
- Experience withGorgiasis ahuge bonus(but not essential)
- Passion or interest in the fashion industry is a plus
What We’re Looking For:
- Friendly and confident with excellent verbal and written communication skills
- 3 days per week: Monday to Wednesday, 9:30am to 5:30pm
- Immediate start preferred
If you're proactive, friendly, and have a knack for great customer service, we’d love to hear from you!
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.
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