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Implementation Consultant (CRM, Automation, Data, AI) at Swans
Job summary
A fast-moving consulting agency in the United Kingdom is seeking an Implementation Consultant to leverage technical expertise and transform law firm operations. In this hands-on role, you will deploy CRM, automation, data, and AI solutions, while engaging directly with law firm owners to address operational challenges. Ideal candidates have 2-5 years of relevant experience, strong communication skills, and a passion for optimizing workflows. The role is remote with opportunities for professional development.
Benefits
Qualifications
- 2–5 years’ experience deploying CRMs, PM systems, automation tools, and AI applications.
- Strong communication skills to simplify complex concepts.
- Enjoy designing and optimising operational workflows.
Responsibilities
- Design, build, and deploy advanced CRM setups and automation workflows.
- Implement data pipelines and analytics dashboards for visibility.
- Lead AI training and embed effective AI use in operations.
Skills
Tools
Swans – Fast-moving consulting & implementation agency
Join Swans as an Implementation Consultant, where you'll use your technical expertise to transform law firm operations. You’ll deploy CRM, automation, data, and AI solutions to solve complex process bottlenecks, streamline operations, and unlock significant revenue opportunities for clients. This hands‑on role blends system design with strategic consulting to deliver meaningful impact across the legal sector.
Remote
- Work directly with law firm owners to solve high‑impact operational challenges that materially improve revenue and efficiency.
- Join a fast‑moving, anti‑bureaucratic team with a steady stream of high‑value client engagements.
- Grow rapidly with strong investment in professional development and deep exposure to best‑in‑class platforms.
- Design, build, and deploy advanced CRM setups, project management systems, and automation workflows.
- Implement data pipelines and analytics dashboards, giving law firm owners real‑time visibility into firm performance.
- Lead AI training and embed practical, effective AI use into daily operations for clients.
- 2–5 years’ experience deploying and configuring CRMs, PM systems, automation tools, and/or AI applications.
- Strong client communication skills with the ability to simplify complex technical concepts.
- A systems thinker and builder who enjoys designing, refining, and optimising operational workflows.
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* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.