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5G Core Support Engineer – Tier-3, Remote UK
Job summary
A leading technology provider in the UK is seeking a Technical Support Engineer to assist in 5G Core network solutions. The ideal candidate will have experience in resolving tier-3 support issues, knowledge of mobile core technologies, and a proactive attitude. This role offers a unique opportunity to work with cutting-edge technologies in a dynamic environment. Apply now for an informal conversation about the role.
Qualifications
- 2+ years of experience in customer support resolving tier-3 level requests.
- Experience with 4G or 5G Mobile Core technologies and 3GPP protocols.
- Proficient in analyzing call traces and network troubleshooting.
Responsibilities
- Resolve tier-3 level requests for front line support activities.
- Support customers in installation and upgrade of core software solutions.
- Plan and manage customer-facing procedures.
Skills
* The salary benchmark is based on the target salaries of market leaders in their relevant sectors. It is intended to serve as a guide to help Premium Members assess open positions and to help in salary negotiations. The salary benchmark is not provided directly by the company, which could be significantly higher or lower.