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Swapped.com

Hemel Hempstead, United Kingdom

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2

31.05.2025

15.07.2025

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Company Description

Swapped.com is a fast-growing cryptocurrency on- and off-ramp platform with over 1 million users gained in a few years. We foster a startup culture built on responsibility, proactivity, and trust, offering maximum professional freedom.

Role Description

This is a full-time remote role for an Anti-Fraud and Chargeback Specialist. You will analyze data related to payment fraud and chargebacks, and develop security rules and processes to prevent such issues on Swapped.com. Collaboration with customer support to identify patterns and implement preventative measures is essential. You will also handle chargebacks, liaise with law enforcement and banks, and manage related requests. As this is a new department, initial responsibilities will be significant to minimize fraud and false positives while maintaining user retention.

Qualifications

• Analytical excellence
• Strong problem-solving skills
• Attention to detail
• Proactive approach to issues
• Ability to work independently and remotely
• Hands-on experience in payments, compliance, and AML
• Experience with cryptocurrency and payment monitoring systems
• Prior experience with SEON, Sift, and/or TRMLabs preferred
• Knowledge of chargebacks and fraud monitoring systems across card networks and payment processors

Compensation

€40,000 - €50,000 annually

Work in an innovative startup environment that encourages growth and daily challenges. Options to work remotely or from offices in Aarhus, Denmark, or St Julians, Malta.

How to Apply

Send your CV/resume with the title ‘Anti-Fraud Specialist Application’ to [emailprotected]