Chief Compliance Officer UK and Global Head, Regulatory Engagement

Standard Chartered; City of Westminster; On-site; GBP 100,000 - 130,000; Full time

Job summary

A leading international bank is seeking a Global Head of Regulatory Engagement in London. The successful candidate will oversee the CFCR function and ensure compliance across UK operations. Responsibilities include managing regulatory relationships with key authorities, leading the CIB CFCR team, and implementing strategic initiatives. Ideal candidates should possess extensive experience in regulatory compliance and strong leadership skills. This role offers competitive remuneration and opportunities for professional growth.

Benefits

Competitive salary

Flexible working options

Wellbeing support programs

Qualifications

• Extensive experience in compliance and regulatory engagement.
• Proven track record in managing complex regulatory relationships.
• Strong leadership skills and stakeholder management experience.

Responsibilities

• Manage the CFCR function and the CIB CFCR team in the UK.
• Drive execution of CFCR frameworks in compliance with regulations.
• Develop stakeholder relationships with country regulators.

Skills

Compliance Advisory

Risk Management

Business Acumen

Cross‑functional Collaboration

Job description

The role holder will report to the Group Head, CFCR and will be a member of the CFCR Management Team in their capacity as Global Head, Regulatory Engagement. The role holder will report into the Global Head CFCR, CIB, EA, ASA and AME in their capacity as Chief Compliance Officer, UK. In their capacity as Chief Compliance Officer, UK, the role holder is accountable for the CFCR team for UK, Jersey, Falkland Islands and Turkey ("the UK") and CIB Advisory in the UK, which includes direct management of the CIB CFCR and CIB Advisory teams in the UK. The role holder is also responsible for delivering the CFCR book of work in the UK as well as implementing the vision and strategy of the CFCR function and the Enterprise Management Framework (ERMF). The role holder is the main escalation point in UK for all CFCR related issues, including regulatory matters. The role holder will be the main point of contact and elevate risks/issues where appropriate to the region and relevant forums on behalf of the UK. The role holder will take full accountability for the CFCR function in the UK, and the CIB CFCR team and CIB Advisory teams in the UK as delegated by the Global Head CFCR, CIB, EA, ASA and AME. The role holder will have first line accountability for the implementation of Conduct, Financial Crime and Compliance policies, procedures and processes to the extent the processes have been identified as owned by the CFCR function, in line with the Group's process universe as set out in the Group Operational Risk Framework, including activities within the processes owned by the CFCR function that are hubbed or outsourced.

Contacts for Escalation and Accountability

• Group Head, CFCR
• Global Head CFCR, CIB, EA, ASA and AME
• Relevant Regional Heads, CEOs, Business / Function

The Role Holder Will Be Accountable For

• Managing the CFCR function and the CIB CFCR team and CIB Advisory teams in the UK, overseeing Conduct, Compliance and Financial Crime matters and the delivery of the SCB financial crime risk framework (anti‑money laundering, counter‑terrorist financing, weapons proliferation financing, sanctions compliance, asset freezes and anti‑bribery).
• Driving the execution of CFCR frameworks in the UK in compliance with applicable regulations, internal policies, procedures and codes to protect SCB’s reputation and meet stakeholder needs.
• Collaborating with other CFCR teams to support stakeholders (including business units) for all CFCR issues and risks.
• Leading UK CFCR and CIB CFCR and CIB Advisory teams to meet the commitment of being "Here for Good".
• Proactively supporting and challenging relevant CEOs, businesses and functions to exhibit appropriate conduct, comply with regulatory and CFCR requirements and achieve fair outcomes for Group clients.
• Maintaining independence, delivering timely responses and escalation of risks and issues where the management tolerance of the Group is exceeded for the UK.
• Developing and maintaining constructive stakeholder relationships with the relevant business and supporting functions.
• Overseeing regulatory relationships with all country regulators by the relevant Country Head of CFCR.

Regulatory Engagement Responsibilities

• Accountable for the Group Regulatory Liaison team, partnering with business to deliver engagement on strategically relevant regulatory policy issues.
• Managing a team that delivers Group Regulator Relationship Management of entity level relationship with the PRA and FCA at both a global and institutional level.
• Coordinating Group Wide Regulatory Engagement to develop a structured, analytical, insight‑led approach to managing regulatory relationships within and across the Group’s key strategic markets.
• Building a consistent global practice for managing supervisory relationships with a focus on core markets and ensuring senior manager and board engagement is effective.

Strategic Leadership

• Drive and implement the CFCR vision, strategy and direction in the UK, aligned with the Group Head, CFCR and the broader strategic agenda and growth aspirations.
• Develop a comprehensive understanding of the UK business model and strategy to provide substantive support and challenge for sustainable CFCR outcomes.

Business‑Focused CFCR Management

• Effectively manage CFCR matters across the UK, involving crisis management over critical issues impacting the Bank’s business and operations.
• Ensure the UK CIB Advisory team provides timely regulatory compliance advice and proactive risk mitigation throughout the product life cycle.
• Challenge senior management where activities exceed risk tolerance, escalating as necessary until appropriate oversight is achieved.
• Analyse the impact of CFCR matters on relevant business areas and operations.
• Communicate, implement and cascade key changes to internal policies, procedures and standards across region/country in coordination with Group communications.

Process and Governance

• Act under delegation from the respective Risk Framework Owners for Conduct, Financial Crime and Compliance, discharging the ERMF accountabilities in the UK.
• Recommend policy and procedural changes to relevant Risk Committees to address CFCR risks.
• Support senior management to establish and monitor processes for CFCR policy compliance and regulatory obligations in the UK.
• Oversee implementation of CFCR‑related policies and procedures to ensure compliance.
• Oversee UK Risk Assessments and related processes.
• Manage the Group’s relationship at a global and institutional level with the PRA and FCA, including briefing and memorialising for regulatory meetings.

People & Talent

• Lead by example to build the appropriate culture and values, setting tone and expectations for the UK CFCR team.
• Ensure ongoing training and development to maintain competence and qualifications for critical functions.
• Engage, retain, and develop high‑quality staff in the UK with succession planning for critical roles.
• Ensure the CFCR function in the UK is adequately resourced and staffed.
• Review team structure, capacity plans and make proactive people changes.
• Set and monitor job descriptions and objectives for direct reports, providing feedback and rewards aligned with performance.
• Appraise performance timely and manage attrition proactively.
• Assess team capability and skill alignment with risk management demands.
• Provide regular communication, team engagement and management meetings.

Risk Management

• Act as Risk Owner under the Group's Risk Management Framework for Regulatory Compliance Processes in the UK.
• Identify, assess and mitigate regulatory risks, ensuring systems and controls meet acceptable risk tolerance.
• Report material regulatory and CFCR risks for the UK.
• Support effective CFCR monitoring, surveillance and assurance programs.
• Maintain oversight of risk‑mitigating action plans and manage issues for the UK.
• Serve as the main escalation point for senior breaches or tolerance breaches, informing senior management and relevant regulators.
• Anticipate and advise on horizon CFCR risks and develop mitigation strategies.
• Escalate material CFCR issues to the Group Head, CFCR, Global Head CFCR, CIB EA, ASA and AME, and CEO, UK where relevant.
• Ensure proactive identification, dissemination and advice on evolving regulatory and public policy changes.
• Collaborate with CFCR, Strategy, Talent and Group Leadership to anticipate horizon risks.

Governance and Leadership

• Senior oversight, guidance and direction of the CFCR function in the UK, including Group CFCR frameworks and programs.
• Embed lessons learned from audit findings and CFCR assurance activities, ensuring investigations are prepared, cascaded or escalated to relevant stakeholders.
• Provide leadership to the CFCR network as part of the CFCR, CIB & AMEEA & ASA senior management team.
• Act as main point of contact to provide timely management information on key regulatory risks and control effectiveness.
• Support product program and country addendum framework in the UK.
• Lead key change programmes and projects for CFCR UK and Group Regulatory Engagement teams.
• Maintain work plans for CFCR UK and Group Regulatory Engagement projects, communicating with Group Head, CFCR and Global Head CFCR.
• Review new business requirements and provide solutions for UK and Group Regulatory Engagement teams.

Regulatory & Business Conduct

• Senior oversight, guidance and direction of the CFCR function in the UK, embedding audit findings and ensuring investigations are cascaded.
• Provide leadership to the CFCR network and serve as main point of contact for key regulatory risks.
• Demonstrate exemplary conduct and live by the Group's Values and Code of Conduct.
• Embed highest standards of ethics, ensuring compliance with all applicable laws, regulations and the Group Code of Conduct.
• Lead the UK CFCR team to achieve outcomes set out in the Bank's Conduct Principles.
• Identify, mitigate and resolve risk, conduct and compliance matters collaboratively.

Key Stakeholders

• Prudential Regulatory Authority, Financial Conduct Authority and other key regulators of the Group
• Country CEOs
• Heads of Businesses and Functions
• Group Management Team
• SC Plc Board
• Risk and CFCR Management Teams
• Global Head CFCR, CIB EA, ASA and AME Management Team
• Strategy and Talent, including Group Public and Regulatory Affairs teams

Other Responsibilities

• Embed "Here for good" and Group’s brand and values in CFCR UK and Group Regulatory Engagement teams.
• Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

Our Ideal Candidate

• Compliance Advisory
• Business Acumen
• Business Ethics
• Confidential Investigations
• Internal Controls
• Managing Change
• Risk Management
• Planning: Tactical, Strategic
• Regulatory Environment - Financial Services
• Cross‑functional Collaboration

About Standard Chartered

We’re an international bank, nimble enough to act, big enough for impact. For more than 170 years, we’ve worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you’re looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can’t wait to see the talents you can bring us. Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you’ll see how we value difference and advocate inclusion. Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do.
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well.
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term.

Benefits

• In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.
• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time‑off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based on home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market‑leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first‑aiders and all sorts of self‑help toolkits.
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values‑driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies – everyone feels respected and can realise their full potential.